AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,757 Reviews of AutoNation Toyota Arapahoe - Service Center
I was able to set up an appointment quickly and only a few days out from my request. The staff were very nice as always, kept everything within the time indicated and the bill was equal to the quote given few days out from my request. The staff were very nice as always, kept everything within the time indicated and the bill was equal to the quote given in advance. The only hesitation was that the options online did not include what I was looking for and I did not get a call back from service when I left messages, so I had to stop by to set everything up. More
Good sevice with two exceptikons. 1. With my 2016 Prius. there was a recall that required dash disassembly. The part of the steering column that anchors the turn signal and the wip 1. With my 2016 Prius. there was a recall that required dash disassembly. The part of the steering column that anchors the turn signal and the wiper levers was re-installed loose, it shifts loosly in its place noticeably when both levers are operated at the same time. 2. The line tech who did an oil change apparantly did not understand how the housing-and-separate-filter-element with an O-rings oil filter works. They overtightened it way, way past Toyota's 12 lb-ft recommendation. Otherwise I have been to this dealer many times since 2016 for this and other vehicles and they have done a good job. This is in contrast with three other Denver area dealers whose service was unacceptable, as in, they overfilled the crankcase by at least a liter of oil. I do absolutely hate that they are trying to automate appoinment making. Talking to a human is so much easier and quick than dealin with enless useless automated options to pick from on the phone to make an appointment. More
I have serviced my 4-runner here ever since I bought it in 2004. The service is always great!. This time they found the problem with my tire pressure light and fixed it in a fairly short time. in 2004. The service is always great!. This time they found the problem with my tire pressure light and fixed it in a fairly short time. More
Excellent service. Truck was making a creaking noise from underneath and asked service writer to have looked at. Tech identified the issue was from mistake made during Truck was making a creaking noise from underneath and asked service writer to have looked at. Tech identified the issue was from mistake made during a prior visit and repaired it at no charge. Appreciated them owning up to the issue and correcting. More
I have never been able to get an oil change in less than two hours I have had an appointment every time and it doesn’t seem to matter. Honestly if it’s going to take that long at least wash my car two hours I have had an appointment every time and it doesn’t seem to matter. Honestly if it’s going to take that long at least wash my car More
Nicole was an amazing service rep. The service waiting area was the worst for a Toyota dealership i have ever used. No free water, soda, or snacks. The complimentary coffee was used mo The service waiting area was the worst for a Toyota dealership i have ever used. No free water, soda, or snacks. The complimentary coffee was used more by employees than customers. I didn’t know Toyota allowed caffès in their waiting areas either. It was used more by employees during lunch than customers as well. The locks on the coolers made it feel like a gettho. The lack of amenities was very off putting and. I will find a new dealership for future service. More