AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,757 Reviews of AutoNation Toyota Arapahoe - Service Center
Thank you for being so professional ! !!! Mountain State Toyota lied to me about the car warranty , they were trying to charge me for something what was still under warranty but AutoNation !!! Mountain State Toyota lied to me about the car warranty , they were trying to charge me for something what was still under warranty but AutoNation Toyota took good care of me and they fixed my car More
I work with Bill Grubb in the service department. He is excellent at always remembering my name and who I am and only telling me what I need for my car and not over selling me. I appreciate him and t He is excellent at always remembering my name and who I am and only telling me what I need for my car and not over selling me. I appreciate him and the Autonation dealership. The actual work done by the dealership has always been excellent. More
I went in for a simple oil change on my 2003 Corolla, which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did no which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did not ask for it and had never gotten it before. My car runs fine on standard motor oil I was charged for 5 quarts, even though my engine takes 3.8 quarts. I was charged for an "add-on" oil additive which I did not ask for ($26). Because of the synthetic oil and the "add-on", the total charge was $110. Ridiculous for a simple oil change. Also, the engine oil was overfilled by 1/2 quart. I don't know if the management has changed, but I've never had problems like this in the past. More
Service was on time and professional. Service tech (Ken) explained all services and costs thoroughly. Even advised on future maintenance needs. Service tech (Ken) explained all services and costs thoroughly. Even advised on future maintenance needs. More
Everyone was very helpful, answered all my concerns, and had my car ready ahead of time. The dealership has a very comfortable area to wait for your car. My service advisor was Cole, and he was excellent. had my car ready ahead of time. The dealership has a very comfortable area to wait for your car. My service advisor was Cole, and he was excellent. More
I had a good sales experience here but haven't been overly impressed with the service for my vehicle. my recent appointment was for a multi point inspection and it took almost 2 hours. they are always overly impressed with the service for my vehicle. my recent appointment was for a multi point inspection and it took almost 2 hours. they are always trying to charge me for additional things when I come even though I bought a service package with my car. More