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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,757 Reviews

1,757 Reviews of AutoNation Toyota Arapahoe - Service Center

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October 21, 2022

Wonderful service staff. Mike and crew do a fabulous job of keeping their part in keeping our car in great working order. More

by sfdegraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 28, 2022 -

AutoNation Toyota Arapahoe responded

Sfdegraff, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Thank you for being so professional ! !!! Mountain State Toyota lied to me about the car warranty , they were trying to charge me for something what was still under warranty but AutoNation More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Arapahoe responded

Dan, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2022

Very helpful, nice environment and staff very friendly Staff works with you to understand your needs More

by Nan Hemme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clowie
Oct 25, 2022 -

AutoNation Toyota Arapahoe responded

Hi Nan, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2022

I work with Bill Grubb in the service department. He is excellent at always remembering my name and who I am and only telling me what I need for my car and not over selling me. I appreciate him and t More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
Oct 25, 2022 -

AutoNation Toyota Arapahoe responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2022

Repair 👨‍🔧 was done on quote, on time, very efficient. Service advisor Cole Jensen scores 10/10 in my opinion! More

by jclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 20, 2022

I went in for a simple oil change on my 2003 Corolla, which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did no More

by philgehlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Arapahoe take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

October 20, 2022

We got our car back on scheduled time and the staff is friendly. I did not encounter any problem for the service on that day. More

by FS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 20, 2022

Service was on time and professional. Service tech (Ken) explained all services and costs thoroughly. Even advised on future maintenance needs. More

by PhilM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2022

Everyone was very helpful, answered all my concerns, and had my car ready ahead of time. The dealership has a very comfortable area to wait for your car. My service advisor was Cole, and he was excellent. More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Toyota Arapahoe responded

Hi Molly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

I had a good sales experience here but haven't been overly impressed with the service for my vehicle. my recent appointment was for a multi point inspection and it took almost 2 hours. they are always More

by mxg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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