AutoNation Toyota Arapahoe - Service Center

Timely service and good customer service. Technology communication method and booking of service appointments. I wish they would give a feedback video of the vehicle condition and whats being Technology communication method and booking of service appointments. I wish they would give a feedback video of the vehicle condition and whats being do e. More

Did what said you’d do…. friendly, timely, & professional location is convenient, easy in/out friendly, timely, & professional location is convenient, easy in/out More

The team was friendly and efficient. Ken helped me, he listened to my concerns and was able to explain what I was experiencing. Truck was ready in a timely manner and all issues were res Ken helped me, he listened to my concerns and was able to explain what I was experiencing. Truck was ready in a timely manner and all issues were resolved. More

Really great service. They suggested few things and they are valid and did good service. They provided shuttle service to drop off and pick up too. Very good service. They suggested few things and they are valid and did good service. They provided shuttle service to drop off and pick up too. Very good service. More

Really great service -- as always. This great service is typical of all of my visits to this dealer.! This great service is typical of all of my visits to this dealer.! More

Said it would take 1. 5 hours. Took 3 hours instead. The custodian threw away my $7.50 Starbucks when I stood up to stretch and walked a couple of feet away from my chair. 5 hours. Took 3 hours instead. The custodian threw away my $7.50 Starbucks when I stood up to stretch and walked a couple of feet away from my chair. The person who was I. Charge of my appointment was really sick, coughing and runny nose with no mask. Terrible experience. Day was much better as soon as I finally left. More

Was sold as it turns out an incredibly expensive service contract extension when we purchased the vehicle. They notify you to service the vehicle every 5000 miles but service contract only covers service i contract extension when we purchased the vehicle. They notify you to service the vehicle every 5000 miles but service contract only covers service intervals of 10,000 miles. Last service of oil/filter change, tire rotation and alignment took 4 hours. Alignment of front tires was done to out of specs and was told they had to do that to keep it from pulling? Vehicle only has 28,000 and has already had two alignments per recommendation of dealership service department. More

Super convenient with the shuttle that drops you off and picks you up. Definitely coming back. picks you up. Definitely coming back. More

Excellent service, I see Bill whenever one of my Toyota’s needs service or repair. He always treats me like a friend not a customer. Doesn’t try to upsell me on things I don’t need and makes sure I’m keepin needs service or repair. He always treats me like a friend not a customer. Doesn’t try to upsell me on things I don’t need and makes sure I’m keeping my vehicles in top shape. I appreciate his professionalism, and will be back. More

It was easy to make an appointment online at short notice. Jason listened to the issues with the car, gave an estimate for the time it would take, and saw that the car was ready on time even with an notice. Jason listened to the issues with the car, gave an estimate for the time it would take, and saw that the car was ready on time even with an unexpected item to address. More