AutoNation Subaru West - Service Center

Service people were professional and to the point. Service waiting area was pleasant and well stocked. However I found out some of my annoyances with the new car will continue to be annoyances. Service waiting area was pleasant and well stocked. However I found out some of my annoyances with the new car will continue to be annoyances. Wish they would have washed my car. All other dealers I have used always wash my car after it is serviced. More

The service I received was fantastic. The agent I worked with, Trent, was patient and very professional. All agents I in countered during my visit have been very kind and helpful. with, Trent, was patient and very professional. All agents I in countered during my visit have been very kind and helpful. More

I couldn’t be happier . Service manager , Ken Clements went the extra mile and got me some financial help from Subaru. My husband has mild dementia and he drained the transmission fluid instead of the oi went the extra mile and got me some financial help from Subaru. My husband has mild dementia and he drained the transmission fluid instead of the oil and wrecked my transmission so Ken called the headquarters and explained and they split it with me .I am very grateful More

The service I received was excellent. The person I dealt with, Trent Gilliard was very patient, very professional and very nice.. I was not having a good day and that helped a lot! All businesses should h with, Trent Gilliard was very patient, very professional and very nice.. I was not having a good day and that helped a lot! All businesses should have employees who work with the public like Mr. Gilliard. Excellent! Thank you. More

I absolutely love my CrosTrek. I have taken it to the dealership since 2019 (bought it when it was new) and am very satisfied with the service I have received. I never have to wait long to be checked in dealership since 2019 (bought it when it was new) and am very satisfied with the service I have received. I never have to wait long to be checked in, More

Fast service on my CrossTrek for a original problem with the backup camera. It was replaced with a new one under warranty as promised for no cost. They even filled my gas tank due to the inconvenience of wa the backup camera. It was replaced with a new one under warranty as promised for no cost. They even filled my gas tank due to the inconvenience of waiting for the part. More

It was very easy to schedule the service by phone. I didn’t use the computer interface. The staff was helpful in assisting me to drop the car off after hours. Everyone was friendly and helpful. Communic didn’t use the computer interface. The staff was helpful in assisting me to drop the car off after hours. Everyone was friendly and helpful. Communication was good. The service was completed by noon. The car was clean when I picked it up. Overall, an excellent experience More

I was very pleased with my 30,000 mile service on my 2019 Dubaru Outback. I felt cared for and my car is now protected for safety and performance. Thank You! Dubaru Outback. I felt cared for and my car is now protected for safety and performance. Thank You! More

Great experience. The car was well serviced and the counter staff were perfect. Time required to complete the service was just as expected. Thank you counter staff were perfect. Time required to complete the service was just as expected. Thank you More

Everyone extremely pleasant and helpful. Waiting room and bathroom very clean. Appreciated the amenities (coffee/water/pastries and books). Only issue was the cost to have a new key made, you offer no and bathroom very clean. Appreciated the amenities (coffee/water/pastries and books). Only issue was the cost to have a new key made, you offer no senior discount and charged me $9.99 fee for hazardous waste which I had none. More