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AutoNation Subaru West - Service Center

Golden, CO

4.7
696 Reviews

696 Reviews of AutoNation Subaru West - Service Center

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November 03, 2021

This team is always gracious, pleasantly greet you when you arrive, and go over any service needs with. Awesome staff and manager Scott “GUS” Johnson was so wonderful and is the reason we always come back More

by Buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Adam, Norbert
Nov 06, 2021 -

AutoNation Subaru West responded

Hi Buzz, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 02, 2021

Always on time, courteous, helpful and make me feel valued as a customer and even a friend after all these years. Kudos to Ken who always takes good care of me! More

by bigboo49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 06, 2021 -

AutoNation Subaru West responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

Nov 06, 2021 -

bigboo49 responded

Keep up the good work!

November 02, 2021

It was easy to schedule, check in was a breeze, the service writer Kyle was great, service done on time, and pick-up vdery good. More

by rjellisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ashton, Jon?
Nov 06, 2021 -

AutoNation Subaru West responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 01, 2021

I never take my car anywhere else even for the most routine maintenance. Always a great experience and competitive price! If you have any issues they will make it right. More

by gulbrandsen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Phillips
Nov 03, 2021 -

AutoNation Subaru West responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 01, 2021

waited 3+ hours for LOF & balance and rotate tires service writer did comp rotate/balance More

by dupuis2634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
na
Nov 04, 2021 -

AutoNation Subaru West responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2021

The work that was needed to be done on my car was done in the time that they had told me. I was very happy. More

by Live2ridelane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 02, 2021 -

AutoNation Subaru West responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2021

Fast friendly efficient service. They explain everything well and the work is great. Need a different snack option. Donuts are no one’s friends More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Nov 01, 2021 -

AutoNation Subaru West responded

Hi Jo, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2021

Hello. John Phillips, Ken Clement, went out of the way to make sure we got our service done. Previously we couldn't get a return call or text. We had to go after market for tires, brakes ,oil changes. More

by All
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Phillip's, Ken Clement
Nov 01, 2021 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2021

Very good experience with my service at AutoNation Subaru West. Work was started and completed on time. Staff was courteous and professional. More

by huascafe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 30, 2021 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 28, 2021

They are the most competent and courteous staff I have ever had to deal with More

by Rmerdal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 30, 2021 -

AutoNation Subaru West responded

Hi Rmerdal, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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