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AutoNation Subaru West - Service Center

Golden, CO

4.7
696 Reviews

696 Reviews of AutoNation Subaru West - Service Center

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December 11, 2022

I had major work done here recently, and they were excellent to work with. Kyle was very communicative throughout the process and a great help from beginning to end. It was a longer repair given what More

by Ian.hanson26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ashton
Dec 13, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 10, 2022

Met expectations on this appointment. Service rep who checked me in was the nicest rep I've had thus far. More

by gybd38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Dec 12, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 09, 2022

Had a mysterious problem with our new Outback turning off the Eyesight system intermittently. The technician had to spend several hours working through a diagnostic procedure. The service advisor loaned us a More

by skitrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Dec 12, 2022 -

AutoNation Subaru West responded

Hello Skitrees, we are glad we could help! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2022

Autonation Subaru fixed my car rug free same day as my appointment and fixed another shop's mistake. Thank you! More

by poohbearcase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon P.
Dec 12, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 08, 2022

I have taken my 2012 Outback in for service several times in the past 2 years. AutoNation Subaru West Customer Service Team is very professional. I often bring in my own after-market parts for them to use. More

by a.joy7404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Dec 12, 2022 -

AutoNation Subaru West responded

Hello , we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 08, 2022

I needed struts and had an appointment and Jon put the struts aside and when I arrived, turned out that someone else used the struts that had been set aside for my Outback. I made another appointment and More

by joaniec333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon (service guy)
Dec 12, 2022 -

AutoNation Subaru West responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 08, 2022

I waited fot 3 1/2 hrs just for an oil change completion and I even came early at 7 am. Unacceptable! More

by Outbacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Dec 11, 2022 -

AutoNation Subaru West responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing to provide more feedback, please reach out to us at (303) 578-6120 so we can assist you further.

December 07, 2022

I am always taken care of by the service representatives at my local Subaru dealership . More

by John.Selters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Clements
Dec 09, 2022 -

AutoNation Subaru West responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 04, 2022

For ten years I've had my Subarus serviced here. Professional, courteous and timely. Exceed my expectations invariably More

by yojuris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 05, 2022 -

AutoNation Subaru West responded

Hi Yojuris, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 03, 2022

Great experience. They were on time and very easy to understand what they did. Excellent! More

by Sandi.storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name.
Dec 06, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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