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AutoNation Subaru West - Service Center

Golden, CO

4.7
696 Reviews

696 Reviews of AutoNation Subaru West - Service Center

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December 27, 2022

Not appreciated on waiting for 2 hours for just an oil change service. the last time i only waited for an hr the last time. surprised they didn’t even washed my dirty car. or put more air in my tires due More

by blulevi44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jeff jorgensen
Dec 29, 2022 -

AutoNation Subaru West responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (303) 578-6120.

December 26, 2022

I’ve only had good experiences at this dealership! My service advisor, Kyle, that helped me was so nice and accommodating. I’d definitely recommend Autonation Subaru West for your Subaru! More

by Erin MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ashton
Dec 28, 2022 -

AutoNation Subaru West responded

Hi Erin, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru West and we hope to be of service again in the future.

December 22, 2022

The service department was excellent! Check in was quick and easy and my car was done before promised! More

by Klhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Dec 26, 2022 -

AutoNation Subaru West responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 21, 2022

I appreciated how the service advisors at this Autonation Subaru were very patient and respectful ! They even sent me photos of my car to explain things. More

by bodhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annesly, John
Dec 26, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 19, 2022

Replaced all my tires after finding a nail puncture was causing a leak. Dealership offered to get my a Lyft to/from work and the job was completed by end of day. Easy and hassle-free. More

by kquickk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Dec 22, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 15, 2022

A rental car was provided due to extended period of wait time allow me to address other obligations. This was most appreciative. More

by phyl60jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unable to recall
Dec 19, 2022 -

AutoNation Subaru West responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 14, 2022

Friendly and timely service. Reasonable charge for the work that was done. They let me stash some boxes for pick up from a friend. Helped me unload them too! More

by solsista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not known
Dec 17, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Absolutely excellent service. Great communication. Very helpful and informative. Everything fixed! Easy and no stress whatsoever. Thank you. More

by ann71902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Dec 14, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 12, 2022

The service personnel does an excellent explaining everything and staying in contact. My biggest gripe is with the personnel who take and deliver the car from the service garage, They leave the seat a More

by hlpotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle - very good!
Dec 14, 2022 -

AutoNation Subaru West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (303) 578-6120. We would appreciate the chance to turn your experience around.

December 11, 2022

Pleasant,helpful service people. I could tell they were busy, but took time to answer my questions. More

by dunrud
Recommend Dealer
Yes
Employees Worked With
Adam. Jon.
Dec 13, 2022 -

AutoNation Subaru West responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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