AutoNation Subaru West - Service Center

It was confusing where to enter for my service, since there was construction going on. But, the friendliness of the staff was great. I trust that my car is well taken care of. there was construction going on. But, the friendliness of the staff was great. I trust that my car is well taken care of. More

I’ve used this dealership exclusively for my Subaru maintenance. Always friendly and fair. Last week I went in for break check. I arrived very early for my appointment but Jon happily checked me in, ex maintenance. Always friendly and fair. Last week I went in for break check. I arrived very early for my appointment but Jon happily checked me in, explained the possible repairs, and gave me estimates. I received a call after technician had diagnosed and provided actual costs. The cost was less than I was expecting! A couple hours later, I was notified my Subaru was ready for pickup. Easy! Very pleasant experience. More importantly, I have confidence that my vehicle is safe and running well. More

Easy to make an appointment, and change it if necessary. Service is great, people are friendly and helpful. I appreciate the email reminders when service is due. I feel confident that work was done well Service is great, people are friendly and helpful. I appreciate the email reminders when service is due. I feel confident that work was done well and I was informed about the condition of my car. Family members also use this dealership. More

Since the Dealership is under construction, it was confusing as to where to enter for service confusing as to where to enter for service More

I have bought two vehicles over the past five years from this dealership because of the Service Department's care of a 1993 Subaru I owned when I first moved to Colorado in 1996. Ownership of the dealership this dealership because of the Service Department's care of a 1993 Subaru I owned when I first moved to Colorado in 1996. Ownership of the dealership changed over the years, as did individual service department people, but the professional care stayed constant. My last, and routine, visit, was no exception. Even under construction, the humor, professionalism, and care remains exceptional. More

We have always been treated well and fairly at this dealership. On our last visit, Kyle seemed very knowledgeable. His attitude was friendly and helpful. dealership. On our last visit, Kyle seemed very knowledgeable. His attitude was friendly and helpful. More

I brought my car in for service this past week. I had to change my appointment several times, which was very easy to do on their website. I was greeted promptly and professionally the moment I I had to change my appointment several times, which was very easy to do on their website. I was greeted promptly and professionally the moment I arrived. The service was quick and outstanding. More

Quick service and professional staff. From the second I was greeted until I got my car back, I was kept in the loop. Will be back and highly recommend to others! From the second I was greeted until I got my car back, I was kept in the loop. Will be back and highly recommend to others! More

We've bought 2 new cars from this dealership, a 2017 Outback and a 2020 Ascent. Each buying experience was good with no pressure. The cars sell themselves. We've serviced them there and the staff are fr Outback and a 2020 Ascent. Each buying experience was good with no pressure. The cars sell themselves. We've serviced them there and the staff are friendly, professional and knowledgeable. More

I regularly bring my car here. Last time I was in was in March and I specifically asked about my brakes because they seemed to be at the end of their life. I was reassured they s Last time I was in was in March and I specifically asked about my brakes because they seemed to be at the end of their life. I was reassured they still had a lot of life left. I was not quite due for my oil change but called early due to my brake concern again. This time I was informed not only the brakes pads were completely gone and all 4 needed replaced but the rotors were completely ruined in the rear and needed resurfacing in the front. Seems unlikely that they could deteriorate that severely in less than 6000 miles and 6 months. I am guessing the mechanic in March did not do his job properly. His error cost me a lot of extra money. I will not be going back because I have lost all trust and faith in their service department. I would only be giving 1 star if that based on my faith in the mechanic. The reason they got 2 was due to the lady at the desk she was good, not great but good. More