AutoNation Subaru West - Service Center

Everone here are very professional, prompt, kind, and all around decent people in both sales and service. around decent people in both sales and service. More

Seems to be a very good dealership Our salesman was excellent. Would recommend him with anybody The only issues we've had are some minor issues with the service department On the whole, a very good excellent. Would recommend him with anybody The only issues we've had are some minor issues with the service department On the whole, a very good dealership. More

They are always pleasant and welcoming and complete with attending to servicing my Subaru. They deserve high marks as a dealership. attending to servicing my Subaru. They deserve high marks as a dealership. More

Assistant service manager Jennifer is always helpful and knows the cars her company sells and services. knows the cars her company sells and services. More

Auto Nation Subaru Golden CO… Great dealership and great service! They were very helpful and attentive to me. Highly recommend! service! They were very helpful and attentive to me. Highly recommend! More

I came to this dealership after my partner had many wonderful experiences here. Overall, it was positive and much better than my experiences at Firestone and similar shops. I love the open line of text wonderful experiences here. Overall, it was positive and much better than my experiences at Firestone and similar shops. I love the open line of text communication while your car is there as well as a complimentary ride to home or work. It also put me at ease to see so many women employees because I have always felt a little out of my element in a male-dominated car world. My only major complaints are these: When I first talked to the tech about necessary work, there were some items that didn't *need* to be done for another 3,000 miles. I said that I didn't mind doing them as long as no other repairs came up or were necessary. Unfortunately, later when I was called and told that there was in fact a repair needed to the AC system and a few other small things, I was told that the unnecessary work was already started so it was too late not to do it. It all worked out this time and my car is drivable and I love rocking with the windows down until I can budget for the AC, but it put me in a seriously stressful financial situation as I juggled a now $1200 bill. In the future I guess I just won't agree to repairs of any kind until the whole car has been inspected and I know exactly what to expect. And unfortunately when I did finally drive off the lot, my hood was not fully closed. This was quite an immediate surprise since the dealership is right next to the highway. Thankfully I was able to pull over and secure it before there was any damage, but it was a bit startling and rattled my confidence a bit. Overall, it was a positive but rocky experience and I would love to give the dealership another chance for an even better experience next time. More

One fully expects to pay for items when the warranty expires, so it was a pleasant surprise when Cole recognized an expensive component of my 2018 Outback that was going bad and took care of the situati expires, so it was a pleasant surprise when Cole recognized an expensive component of my 2018 Outback that was going bad and took care of the situation in a way that increased my satisfaction with this dealership in a way that was unexpected and positive. More

Threw in bogus fees to drive up the price of my repairs. Definitely go to a different repair shop. Definitely go to a different repair shop. More

Cole was a great service representative and loved all his help! Will definitely be back for more service work and ask for Cole! Give Cole a big promotion and raise!!! Lisa Hill help! Will definitely be back for more service work and ask for Cole! Give Cole a big promotion and raise!!! Lisa Hill More