AutoNation Subaru West - Service Center

Working in a temporary facility during construction of improved facility, but accommodations are still very nice. The service itself solved all my issues. improved facility, but accommodations are still very nice. The service itself solved all my issues. More

Service representative was friendly, helpful, and thorough. He answered all of my questions and gave me a contact for other questions I have. thorough. He answered all of my questions and gave me a contact for other questions I have. More

Despite being very late they were still able to service my vehicle. The offered a free ride back to my office. Got an oil change and had some dirty filters changed. I’m also aware of work that will eventu my vehicle. The offered a free ride back to my office. Got an oil change and had some dirty filters changed. I’m also aware of work that will eventually need to be done but they are monitoring. More

Very friendly, very clean. Luke greeted me as soon as I pulled in and got me all set up for service even thought I didn’t have an appointment. There were problems trying to cal Luke greeted me as soon as I pulled in and got me all set up for service even thought I didn’t have an appointment. There were problems trying to call for an appointment and making one online didn’t work either. More

The personal care given is great! Ken Clements always recognizes me and my husband and makes sure that we are taken care of. Being more than just an appointment time makes the differ Ken Clements always recognizes me and my husband and makes sure that we are taken care of. Being more than just an appointment time makes the difference. He gives us straightforward answers. More

I've been to this service center in the past and they have never done as poor a job as this time. I had damage to the interior of my car as well as the tech did not clean-up after himself, found pieces have never done as poor a job as this time. I had damage to the interior of my car as well as the tech did not clean-up after himself, found pieces of plastic and a large metal screw in the car along with the service tag. And, the mileage on the window reminder was wrong. The tech was very careless with my property. Also, they kept changing the time in which the car would be ready for pick-up. More

Made the appointment, late night drop off of the car in, and received a call when the job was done. Effortless on my part. and received a call when the job was done. Effortless on my part. More

Very professional, fair, and showed me what was wrong with my car. Sad I had a few things broken (expected), but felt I was in good hands with my car. Sad I had a few things broken (expected), but felt I was in good hands More