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AutoNation Subaru West - Service Center

Golden, CO

4.7
697 Reviews

697 Reviews of AutoNation Subaru West - Service Center

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October 03, 2022

Despite the relocation of the service center to temporary quarters during dealership renovation, I received timely, friendly, and professional service on my Subaru Outback. The work was performed in the tim More

by mdmcguir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ramstetter
Oct 03, 2022 -

mdmcguir responded

Respond publicly to AutoNation Subaru West.

October 03, 2022

Everyone was friendly and courteous. Ken lent me his charger for my iPad so I could continue reading. More

by sblanford6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Clements
Oct 08, 2022 -

AutoNation Subaru West responded

Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 03, 2022

The service was comprehensive and thorough. We couldn’t ask for more. You couldn’t replicate the ‘shudder’ (it’s still there) but you spent serious time looking for it. More

by vpurcell.gates
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know. My husband took it in.
Oct 08, 2022 -

AutoNation Subaru West responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

Professional and reasonable. Service team reviewed all issues with car and stack ranked the severity of each with suggestions on what to address first. More

by kurty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenifer
Oct 08, 2022 -

AutoNation Subaru West responded

Hello Kurty! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 02, 2022

I worked with and Dennis and Ted. They took great care of me and would gladly recommend them both. More

by jen_beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Ted
Oct 07, 2022 -

AutoNation Subaru West responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

October 01, 2022

AutoNation Subaru West is always fast, friendly, and informative. Highly recommend them to everyone for all your car’s needs! More

by Whiternst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 07, 2022 -

AutoNation Subaru West responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Fast and easy recall . Coffee and donuts while I wait so I never mind waiting More

by Laine425@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t pay attention to the names
Oct 05, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2022

They’re ok. I dropped my car off for repair at 8 am, but didn’t get a call until 5 pm to be told that they didn’t have a part, so they’d be keeping my car overni More

by Janie Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fidel and someone else I can’t remember
Oct 05, 2022 -

AutoNation Subaru West responded

Hi Janie, we appreciate you taking the time to respond. The staff at AutoNation Subaru West take our reviews very seriously. If you ever need help, just give us a call. Happy motoring!

September 27, 2022

Outstanding service. They found a way to address my emergency in a timely manner and with excellent expertise. More

by D.COREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fidel
Oct 02, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 26, 2022

In 2004, I bought a Suburu Forester at this dealership, and have used the service dept for all my needs all this time. They are always friendly and dependable, and Imhave never felt overcharged for their s More

by bjspex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 30, 2022 -

AutoNation Subaru West responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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