AutoNation Subaru West - Service Center

My Subaru Forester got it's 30,000 mile maintenance done recently and I was very pleased with the dealership's service department. The service was completed in less time than I expected and the actual cost recently and I was very pleased with the dealership's service department. The service was completed in less time than I expected and the actual cost was under the estimate. More

I thought the service was great! Thank you for getting me in earlier. A plus was I didn't have to wait for the parts! Although the cost of service was higher than expected. My local Thank you for getting me in earlier. A plus was I didn't have to wait for the parts! Although the cost of service was higher than expected. My local guy was quite a bit cheaper, I found out after the matter. More

I had an appointment for an oil change and general servicing the lovely young lady that greeted me outside and took the information was very nice and helpful and pleasant. I waited while the work was servicing the lovely young lady that greeted me outside and took the information was very nice and helpful and pleasant. I waited while the work was being done and it was finished in about an hour so I was quite happy the gentleman that did the service explained everything that was done including the tire rotation and I was on my way. I shall continue to use this facility! More

Worked with adam in service dept for used subaru we bought. His customer service was friendly and highly appreciated. Thank you for being kind and for greeter Maliki from Hawaii. Mahalo nui loa. Air co bought. His customer service was friendly and highly appreciated. Thank you for being kind and for greeter Maliki from Hawaii. Mahalo nui loa. Air con works good and we are happy owners of our first subaru. Aloha. More

It took 2 1/2 hours for my annual service which was 2 weeks after I stopped in the dealership as the service phone wasn’t working. I had tried another number for service and was told it would be 5 weeks weeks after I stopped in the dealership as the service phone wasn’t working. I had tried another number for service and was told it would be 5 weeks before I could get in as I wanted to wait on my car and not just drop it off. People were pleasant on site. More

Appointment was set for an oil change. Took almost 3 hours. Found a light bulb needed to be replaced. Quoted us the cost and then doubled it after the fact. So service was disappointing. P Took almost 3 hours. Found a light bulb needed to be replaced. Quoted us the cost and then doubled it after the fact. So service was disappointing. People though were very nice so we will go back. More

Service of excellent! Annsley explained in detail what parts needed immediate attention, and those that could wait. I could not wait a few hours so she provided me a rid Annsley explained in detail what parts needed immediate attention, and those that could wait. I could not wait a few hours so she provided me a ride home with Lyft and then Lyft brought me back when service was comleted. More

Good except the grease all over my new tires and rims. I’m sure you have to use it to seal the tires but clean it off. I’m sure you have to use it to seal the tires but clean it off. More

Had no idea I was driving into a construction zone. Had to ask about where to go. Pulled into an area but didn't know if I was in the right place. Had to ask someone walking by. Your waiting area u Had to ask about where to go. Pulled into an area but didn't know if I was in the right place. Had to ask someone walking by. Your waiting area used to be a bit more quiet than it is now. I hope employees and cutomers don't mind waiting until sometime in 2023 to get back to their 'home' turf. I asked to speak to the gentleman who does appraisals for damage. He was very nice and knowledgeable. I worked with him earlier this year and he's a 'keeper'. More