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AutoNation Subaru West - Service Center

Golden, CO

4.6
700 Reviews

700 Reviews of AutoNation Subaru West - Service Center

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October 22, 2022

The service was great. I really appreciated the Lyft ride to and from the dealership while the car was serviced. More

by Obie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 28, 2022 -

AutoNation Subaru West responded

Hi Obie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2022

They honored my appointment time and were finished at the time they said they would More

by dwight.koch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
Oct 28, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 21, 2022

Fast service, honest technicians and manager. 20 years a customer and always been well taken care of More

by rdholmes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken...service rep
Oct 21, 2022 -

rdholmes1 responded

Fast service, honest technicians and manager. 20 years a customer and always been well taken care of

October 20, 2022

My Subaru Forester got it's 30,000 mile maintenance done recently and I was very pleased with the dealership's service department. The service was completed in less time than I expected and the actual cost More

by jblatecky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Lisa Parasrami
Oct 28, 2022 -

AutoNation Subaru West responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2022

I thought the service was great! Thank you for getting me in earlier. A plus was I didn't have to wait for the parts! Although the cost of service was higher than expected. My local More

by maryfscheifley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Oct 25, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 17, 2022

I had an appointment for an oil change and general servicing the lovely young lady that greeted me outside and took the information was very nice and helpful and pleasant. I waited while the work was More

by Ladydix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry but I don't remember their names
Oct 22, 2022 -

AutoNation Subaru West responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 17, 2022

Worked with adam in service dept for used subaru we bought. His customer service was friendly and highly appreciated. Thank you for being kind and for greeter Maliki from Hawaii. Mahalo nui loa. Air co More

by Ohanaweiss
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Maliki
Oct 22, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 17, 2022

It took 2 1/2 hours for my annual service which was 2 weeks after I stopped in the dealership as the service phone wasn’t working. I had tried another number for service and was told it would be 5 weeks More

by Bethgraves17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 22, 2022 -

AutoNation Subaru West responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 16, 2022

Appointment was set for an oil change. Took almost 3 hours. Found a light bulb needed to be replaced. Quoted us the cost and then doubled it after the fact. So service was disappointing. P More

by matyru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 21, 2022 -

AutoNation Subaru West responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 16, 2022

Service of excellent! Annsley explained in detail what parts needed immediate attention, and those that could wait. I could not wait a few hours so she provided me a rid More

by shapeup1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annsley Tucker
Oct 21, 2022 -

AutoNation Subaru West responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru West. Don't hesitate to call us if you ever need anything. Be safe on the road!

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