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AutoNation Subaru West - Service Center

Golden, CO

4.7
697 Reviews

697 Reviews of AutoNation Subaru West - Service Center

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October 27, 2022

Short wait when dropping of car, loaner was available as promised and pick up was fast and easy. More

by rnmjenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 27, 2022

I came in for a recall problem and they fixed the problem. I had to wait a couple hours which wasn’t that bad. They had coffee and donuts I. The waiting room which was. Ice. More

by Jane.bittner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

AutoNation Subaru West responded

Hi Jane, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 26, 2022

It was easy to schedule the recall and oil change. Everyone was very pleasant to work with. More

by hmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 03, 2022 -

AutoNation Subaru West responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 25, 2022

Happy to find a honest service center at a dealership. They have a convenient night drop. My service advisor, Luke Ramstetter, kept me informed about the status of my vehicle repairs. As soon as I approve More

by angie_p_williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ramstetter
Nov 03, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru West and we hope to be of service again in the future.

October 25, 2022

Advisor Jon Phillips gave me an accurate estimate on the cost approximately 2weeks prior to the installation of the accessories installed. He was very knowledgeable and efficient throughout my experience. More

by bill
Recommend Dealer
Yes
Employees Worked With
No contact
Nov 02, 2022 -

AutoNation Subaru West responded

Hi Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 25, 2022

I was very happy with my visit to your dealership to get my car serviced. I didn't know there was construction going on & it was a little confusing (I am 88 years old) but your employees were most helpful More

by MAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 03, 2022 -

AutoNation Subaru West responded

Hi Max, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 24, 2022

I really like how easy it is to schedule a service online. It was also helpful to receive a voicemail message reminder of my service appointment. Really glad there was a temporary indoor waiting are More

by sf6tab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember the two employees names
Nov 01, 2022 -

AutoNation Subaru West responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2022

The service was great. I really appreciated the Lyft ride to and from the dealership while the car was serviced. More

by Obie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 28, 2022 -

AutoNation Subaru West responded

Hi Obie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2022

They honored my appointment time and were finished at the time they said they would More

by dwight.koch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
Oct 28, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 21, 2022

Fast service, honest technicians and manager. 20 years a customer and always been well taken care of More

by rdholmes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken...service rep
Oct 21, 2022 -

rdholmes1 responded

Fast service, honest technicians and manager. 20 years a customer and always been well taken care of

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