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AutoNation Subaru West - Service Center

Golden, CO

4.7
697 Reviews

697 Reviews of AutoNation Subaru West - Service Center

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November 03, 2022

I moved out to the west side of town about a year & a half ago & have been bringing my Crosstrek here ever since. They do a great job, all the people are very helpful & friendly and I am always pleased More

by Kristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service representative Fidel was very helpful!, Lisa Parasrami
Nov 11, 2022 -

AutoNation Subaru West responded

Hi Kristin, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 03, 2022

Very helpful, on time, professional service people. I have purchased 2 Subarus from them over the years More

by Kharrisonbauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 11, 2022 -

AutoNation Subaru West responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 02, 2022

Subaru west has been doing a great job servicing our cars since 1993. They do what they say and when they say they will have it finished More

by Scott-skier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2022

Great customer service! I had an appointment scheduled for 7 am, Luke greeted me right on time, walked me into the building, and confirmed what I was having done to the car More

by G.Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Nov 08, 2022 -

AutoNation Subaru West responded

Hi, thank you so much for your positive comments about AutoNation Subaru West! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2022

Excellent service, extremely knowledgeable personal that were upfront and honest about the services my car required. More

by tylerfitz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Subaru West responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2022

For upkeep and repairs, I highly recommend this dealership! Every one of the service advisors are excellent! Even tho they are under construction, it has caused no change to the attention they pay More

by shayzat543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Subaru West responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Subaru West. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 29, 2022

1000am appt. oil/filter change vehicle was ready 12pm 2hr oil change entirely to long More

by dupuis2634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

AutoNation Subaru West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6120 to discuss what we can do to help.

October 29, 2022

Went in for an oil change and multi-point inspection, and the mechanic noticed that my battery terminals had some corrosion, so recommended a quick steam clean. Service Advisor Jennifer made sure that was do More

by Meg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer McNairy
Nov 05, 2022 -

AutoNation Subaru West responded

Hi Meg, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Excellent service,extremely freindly personel ,and service completed very quickly'will always go there for any service needs. More

by garycolaizzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Subaru West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 28, 2022

Setting appointment was difficult and agent wanted to delay for 3 months. Had to speak with service manager to get appointment. Unacceptable. Requested work on car was ok but one issue not addressed w More

by bigboo49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon and Adam
Nov 06, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6120 -- we hope to hear from you soon.

Nov 06, 2022 -

bigboo49 responded

would be happy to speak with general manager and will call tomorrow for the next business day.

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