AutoNation Subaru West - Service Center
Golden, CO
700 Reviews of AutoNation Subaru West - Service Center
Communication with the service department was less than ideal. I found myself calling numerous times whether it was calling for an email with the list of issues with my car to finding out when service woul ideal. I found myself calling numerous times whether it was calling for an email with the list of issues with my car to finding out when service would be completed. Further, the time estimate of when I was going to get my car was less than ideal. I gave the service department extra time to complete my car as I was going to be out of town and was told that they needed a few extra days due to lack of mechanics. Again, I wish this was communicated ahead of time so that I could plan accordingly as I was a week without my vehicle. More
I moved out to the west side of town about a year & a half ago & have been bringing my Crosstrek here ever since. They do a great job, all the people are very helpful & friendly and I am always pleased half ago & have been bringing my Crosstrek here ever since. They do a great job, all the people are very helpful & friendly and I am always pleased with the work they do & the service. They communicate very well & they even provide me with a ride to work & back. I definitely recommend them! More
Great customer service! I had an appointment scheduled for 7 am, Luke greeted me right on time, walked me into the building, and confirmed what I was having done to the car I had an appointment scheduled for 7 am, Luke greeted me right on time, walked me into the building, and confirmed what I was having done to the car. Went over the cost upfront. As the team worked on my car Luke was relaying to me where they were and any findings. When I was ready to leave, they walked me out of the building, shook my hand, and thanked me for my business. I would highly recommend AutoNation Subaru West, as I am now a loyal customer at this location. More
For upkeep and repairs, I highly recommend this dealership! Every one of the service advisors are excellent! Even tho they are under construction, it has caused no change to the attention they pay dealership! Every one of the service advisors are excellent! Even tho they are under construction, it has caused no change to the attention they pay to customer and vehicle. More