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AutoNation Subaru West - Service Center

Golden, CO

4.7
697 Reviews

697 Reviews of AutoNation Subaru West - Service Center

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November 09, 2022

One of my tires had a buldge. I drove to Autonation, where all tires were replaced. More

by danrubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Clements, Tyler Brashears
Nov 17, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 09, 2022

AutoNation Subaru West is the best dealership. I have bought 4 Subarus there. My service tech was Kyle (13551). He was polite, friendly, and helpful. I have full confidence in this dealership. More

by marycr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Carne, Kyle Ashton
Nov 17, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 08, 2022

The staff was friendly and helpful . I have always had a positive experience when I have my car serviced. I also purchased my car ther and was treated very fairly. More

by Hodges.Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer McNairy
Nov 16, 2022 -

AutoNation Subaru West responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2022

Excellent professional service even while under construction! Comfortable waiting room with coffee and donuts and internet More

by Kridenour2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 14, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 06, 2022

Oil & filter Even office remodel, Ken & staff fab job-smoothly, quick. Car runs great! Thks! More

by mymusic2475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 14, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 06, 2022

The work was done in a timely fashion and I only had to wait for about an hour for the service to be completed. Kyle was very easy to work with and very pleasant. More

by modelbman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ashton
Nov 14, 2022 -

AutoNation Subaru West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 03, 2022

Even with the construction, the service advisor Kyle made the experience pleasant and his time estimate was exactly on time :-) More

by Pat Burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kyle
Nov 11, 2022 -

AutoNation Subaru West responded

Hi Pat, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 03, 2022

Dealer accommodated our request to drop off car early and pick up when convenient since we live an hour and half drive away. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Subaru West responded

Hi Mike, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 03, 2022

Great service always. I'm a repeat customer and will always depend on this dealership! More

by yxtu184679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was not present when there.
Nov 11, 2022 -

AutoNation Subaru West responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 03, 2022

Communication with the service department was less than ideal. I found myself calling numerous times whether it was calling for an email with the list of issues with my car to finding out when service woul More

by garrelees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Subaru West responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6120. We hope to hear from you.

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