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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
266 Reviews

266 Reviews of AutoNation Subaru Spokane Valley - Service Center

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October 25, 2022

Love my Subaru. I have no complaints about the dealership and in fact find the personnel helpful, friendly, and the waiting area clean and comfortable. We've had S More

by sandraweigand45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

I appreciate the email reminders for service and it has always been done very professionally. However my last experience I never received the phone call my car was done and ended up having to wait over 4 More

by Elkhunter11204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 24, 2022

found that I need tires. Rear tires are worn on the inside and do not know if that is from a bad wheel alignment or what. Nothing was said or listed on last service about the More

by pwwoelk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 20, 2022

The service reps are very polite and quite helpful and courteous The wait time was very reasonable More

by Patti2255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 18, 2022

Thank You Rachel! My check tire pressure light kept coming on and after two separate trips to Les Schwab I went to the Subaru dealer. Rachel found a nail in one of my More

by willabeedle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 24, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 16, 2022

Came in for oil change. Plug was not sealed properly. Oil leaked. Such frustration.. called service dept several times. Never answered the phone. All automated. Finally afte More

by Bunkyjanjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure
October 14, 2022

The customer service or lack there of was Horrible! !!! I got rid of my Subaru and glad I don't have to deal with them again. More

by kweekly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael.... Meg
Oct 20, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we are disappointed by your experience at AutoNation Subaru Spokane Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9358. We hope to hear from you.

October 13, 2022

Every time I've brought my Subaru in for oil & tire changes this Autonation has gone above and beyond to make sure I was satisfied and care was taken care of. More

by Godschild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Jeremy and others.
Oct 18, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 13, 2022

ALWASY A PLEASANT EXPERIENCE GETTING MY CAR SERVICED. YOU NEED TO GET SOME OUTBACKS IN STOCK IF YOU WANT ME TO BUY ONE. More

by jerrymelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DON'T KNOW THE NAME
Oct 18, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Jerrymelli, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 09, 2022

Front desk gal was super. Great job checking in and checking out. Autonation is a great dealership and service department More

by amakali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gal up front
Oct 14, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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