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AutoNation Subaru Spokane Valley - Service Center
Spokane Valley, WA
267 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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267 Reviews of AutoNation Subaru Spokane Valley - Service Center
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August 19, 2021
I returned my crosstrek to auto nation for two recall items. Work was done on time and other minor issues were pointed out. There were no surprises and I appreciated the complimentary car wash. items. Work was done on time and other minor issues were pointed out. There were no surprises and I appreciated the complimentary car wash. More
by salisburyk
Employees Worked With
Vonn Jones, Janine Eldredge
August 13, 2021
Great service, friendly, helpful service staff. Oil change and courtesy service was completed on time and correctly. Washed the car and had me out the door in record time. change and courtesy service was completed on time and correctly. Washed the car and had me out the door in record time. More
by foljj
Employees Worked With
Vonn Jones, Janine Eldredge
August 09, 2021
Poor customer service, horrible cars. Bought a car was told it was going to be fixed they didn’t complete the work and are wanting more money out of us and won’t return phone calls. told it was going to be fixed they didn’t complete the work and are wanting more money out of us and won’t return phone calls. More
by Last Chance
Employees Worked With
Vonn Jones
August 02, 2021
Very friendly. Quick. Informed me of any issues and what to expect on the next service. Only problem is that the mechanic left greasy hand print on the front drivers side door . to expect on the next service. Only problem is that the mechanic left greasy hand print on the front drivers side door . More
by kimevey
Employees Worked With
Vonn Jones, Janine Eldredge
June 20, 2017
0 stars Service Dept didn't fix my car as promised. I left a bad review on Facebook and now they are refusing to serve me. Also sales thinks they can take adv Service Dept didn't fix my car as promised. I left a bad review on Facebook and now they are refusing to serve me. Also sales thinks they can take advantage of the fact I'm a woman. I paid cash for a car 2 years ago. More
by Itsjk
Employees Worked With
Joe blow
November 10, 2012
I have been taking my Subaru to AppleWay since 2007. I have been taking my Subaru to AppleWay since 2007. Scott Randall was my service consultant for years and he was excellent. He was promoted and is I have been taking my Subaru to AppleWay since 2007. Scott Randall was my service consultant for years and he was excellent. He was promoted and is now service manager. I recently worked with David Doherty, who took his place as service consultant.I think David will also be very good. I have only "consulted with David once" at this point in time. Basically, I am very happy with the overall service I have received and the attitude of AppleWay employees. I am a retired college professor, and I want/expect good service for what I pay for. Thus far, AppleWay has not disappointed me. Dr. Shirley Hanson 509-473-9860 hansonshirley@comcast.net More
by hansonshirley
Employees Worked With
David Doherty
June 30, 2011
I took my subaru outback in to Appleway to repair some oil leaks and repalce the timing belt. They called me and told me I needed a bunch mroe work done (replacing timing belt pulleys and tensioners). I oil leaks and repalce the timing belt. They called me and told me I needed a bunch mroe work done (replacing timing belt pulleys and tensioners). I did a little resarch and found out that these parts come in a kit with the timing belt, seals, and water pump, and that Appleway marked up the price for their parts 50% more than other mechanics in town. They did give me $75 off the cost of parts which made it a little better (still mroe expensive). But when I picked up my car after repair, the timing was off, it got terrible gas mileage, and I had to take it back to them to fix the timing again. I know they never test drove the car after fixing it because the mileage and gas gauge had not changed since I brought it in. I would expect better workmanship from a Subaru dealer and am NEVER going back. More
by lstrandb
Employees Worked With
Don't remember
