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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
266 Reviews

266 Reviews of AutoNation Subaru Spokane Valley - Service Center

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September 09, 2021

We purchased our 2019 Outback from this dealership and return to it, from the coast, when it's time to be serviced. We make sure we are in the area when 'servicing' is due because we love the service we More

by offthebit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Sep 14, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 08, 2021

I have all service work done at this particular dealer service department since buying my Crosstrek there. The staff are attentive, knowledgeable, and mindful of my needs. More

by Madillpam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Sep 09, 2021 -

AutoNation Subaru Spokane Valley responded

Hello Madillpam, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2021

Checked in for service appointment with the Service Advisor. Excellent experience from start to finish! More

by MR-Subaru owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ames
Sep 04, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 30, 2021

Very easy to work with. I brought my 2019 Forester on for service and my lease was almost up. They showed me a new 2021 Forester sport so I traded for it More

by JPREPP01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 04, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 30, 2021

I went in to have a recall part inspected, and instead of making another appointment to replace the part, they were able to get it done the same afternoon. The wait was less than they had said it would take More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Sep 04, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2021

Nate Benz was excellent to work with, friendly, professional and polite. He listened to our concerns and answered all of our questions. More

by cpaldanius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Benz
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 25, 2021

Moved to this state from Florida. I chose this service department based on reviews. Everyone was friendly. Jordan was great. Was at the facility for 5 hours for service, new battery and new tires. I w More

by drlnlrsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 25, 2021

The staff of AutoNation Subaru are welcoming, thorough, and communicative with every aspect of maintaining the longevity of my car. I always leave grateful for the performance and care they take with my ve More

by BW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Nate, & Michael.
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

Nothing exceptional but did my required oil change. I had to ask for my walk around the car. More

by Heather_d_allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2021

I returned my crosstrek to auto nation for two recall items. Work was done on time and other minor issues were pointed out. There were no surprises and I appreciated the complimentary car wash. More

by salisburyk
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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