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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
266 Reviews

266 Reviews of AutoNation Subaru Spokane Valley - Service Center

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November 01, 2021

Very personable, and accommodating even when I'm at fault for missing or late appointments. Expected time for maintenance repair has always been correct. great service! More

by Barb Hamel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Nov 04, 2021 -

AutoNation Subaru Spokane Valley responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 30, 2021

Fast and efficient service. Polite and friendly staff. Clean and updated waiting area. Michael went over inspection results. More

by wrl6149
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 01, 2021 -

AutoNation Subaru Spokane Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2021

Service was quick and efficient. I was able to get a loaner without a problem. The only thing I can think of I wish they would have washed, vaccumed vehicle. More

by molo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady in service area-name unknown., Vonn Jones, Janine Eldredge
Nov 02, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

October 23, 2021

Very quick and service was wonderful. Very professional and clean waiting room. Will be back again More

by Vinnykurz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Oct 26, 2021 -

AutoNation Subaru Spokane Valley responded

Hi Vinnykurz, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 22, 2021

My experience when having my car serviced was exemplary from start to finish. All instructions were followed and suggestions made were useful. It was a pleasure to get my car ready for winter. More

by MARYDOLLIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart, Nate, and two shop employees who picked up and delivered the car.
Oct 26, 2021 -

AutoNation Subaru Spokane Valley responded

Hi Marydolliver, we appreciate you taking the time to respond. The staff at AutoNation Subaru Spokane Valley take our reviews very seriously. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2021

Service was fast and complete. My car was returned to me clean. A great experience for oil and filter change along with other needed work. More

by Kenholm543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Oct 26, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 20, 2021

This was probably the fastest turn around I've had at the dealership - took about an hour total - oil change / air filters (cabin & engine) was shocked to see the air filters were almost a hundred bux!!! T More

by jayjayrockit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the guys name
Oct 24, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 19, 2021

Very pleased with Auto Nation Subaru, The staff and crew do a outstanding job to make sure the customer is informed of all things being done to your vehicle More

by newsanno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Oct 23, 2021 -

AutoNation Subaru Spokane Valley responded

Hi Newsanno, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 18, 2021

This dealer scheduled my car for a needed service at the last moment, before I had to take a trip. The work was quality and done quickly. More

by mgordon253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Oct 18, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we are so happy to read such a great review about AutoNation Subaru Spokane Valley! Thank you, and have a fantastic day!

October 17, 2021

Nobody asked if I wanted a car wash and didn’t tell me car done More

by ed.holmblad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know names
Oct 18, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We hope you are willing to give us another chance. Please reach out to us at (509) 850-9358 so we can work towards a resolution. Thank you.

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