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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
266 Reviews

266 Reviews of AutoNation Subaru Spokane Valley - Service Center

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January 03, 2022

I was very happy with the service I received. They even put me in a rental car. It took a few more days then expected but I was kept informed on everything. I would highly recommend Subaru. To everyone. More

by shellikens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name the young lady at the service counter very friendly. , Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru Spokane Valley and we hope to be of service again in the future.

December 24, 2021

Well coordinated appointment times. Professional staff and pleasant. Easy online appts. for service/maintenance. Staff was efficient and friendly. Answered all questions before work was started. More

by dianeb1702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
December 22, 2021

While waiting for my car to be serviced, I enjoyed the fact they have desks set up so that I can do work while waiting. More

by Ginaglee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 22, 2021

Everyone is pleasant and helpful - I've always had great service with you! Michael Stewart is a valuable employee! I've dealt with him since I purchased my Subaru from you. Many thanks for your service! More

by donna1236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
December 12, 2021

Service was awesome, and even though I didn’t have an oil change scheduled they added it on and got it done quickly More

by susan1_rn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 14, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!

December 09, 2021

I super appreciated that my car was returned to me after its oil change without me having to wait in line. Since I didn't owe money, I was expedited on my way. I also appreciated that I was given a heads More

by olindaj
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Dec 13, 2021 -

AutoNation Subaru Spokane Valley responded

Hi there, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2021

I brought my wife's Forester sport into the dealer for its 30,000 service. Even though we are out of basic warranty i will always bring our Subaru's into Autonation, because of the excellent Cust service More

by wdpeezr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart , Nate Benz , Rick Vens
Dec 06, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

December 02, 2021

What I love most about this dealership is there is no wrong door. Everyone is ready and willing to assist in getting you to the right person. I've always had a great experience here and I wouldn't go any More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge, Sydney Thorp
Dec 06, 2021 -

AutoNation Subaru Spokane Valley responded

Hi. We are pleased to hear you had such a positive experience with us, Gail! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 24, 2021

Had a great experience at Autonation service department last week. Nate was excellent in getting my car in and getting it fixed. He is knowledgeable and explained the problem to me and kept me informed o More

by vmmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 26, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 24, 2021

I always have a great customer experience at Autonation Spokane Valley. Michael was excellent in explaining my service options and his estimate of the wait time was right on. More

by Mary Beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
Dec 03, 2021 -

AutoNation Subaru Spokane Valley responded

Hi Marry, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

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