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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
266 Reviews

266 Reviews of AutoNation Subaru Spokane Valley - Service Center

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January 13, 2022

Customer service is good but prices are too high. Tire rotation should NOT be $40+. More

by KRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi. Thanks for leaving us this response. We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2022

1st rate customer service, very friendly. and professional. They put the customer first. The end. More

by abramsmadre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge, Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 12, 2022

I couldn't reach the gas pedal when I got the car back .They moved the seat. I have back problems and the seat has to be just right. After the multi point inspection They claimed I needed a cabin air fi More

by echogam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vonn Jones, Janine Eldredge, Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi. Thank you very much for sharing these comments. If you are willing, please call our General Manager at (509) 850-9358 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 10, 2022

The door and window were not fixed, which I wanted them to fixed. It was little disappointed. More

by ooyama2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vonn Jones, Janine Eldredge, Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, it's upsetting to hear that your experience was anything but stellar. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (509) 850-9358. We hope to hear from you soon.

January 10, 2022

This is a good dealership, but the service department leaves something to be desired. We came in with a car with battery problems. They told us that the battery was good, but the next day it was dead a More

by Iguana60
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2022

Clean, curious, and always recommending other problems that should be attended to. Very timely when service is done. More

by KikuTo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall names, he worked service desk.
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you, and have a fantastic day!

January 08, 2022

The appointment was for 2 hours but took 3 hours otherwise happy with everything Thank you More

by dinkydoo31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 08, 2022

Arrived at 1330 for a 1400 scheduled appointment. At 1800 found out the the entire service department had gone home. The Sales Manager and Sales team were able to get my completed car out of service. At More

by Russell L Dupper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Russell. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 16, 2022 -

Russell L Dupper responded

No apology or contact for my inconvenience?

January 07, 2022

Great customer service, knowledgeable techs, always a great experience. I would highly recommend this dealership! More

by agangon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexi
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Spokane Valley! Thanks again for the recommendation, and have an amazing day!

January 03, 2022

Trevor was very friendly and helpful. He kept me posted all along on when my car would be ready and what was being done. He seemed genuinely concerned that it was taking so long and tried his best to get More

by k123keil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Dalton
Jan 16, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

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