AutoNation Subaru Spokane Valley - Service Center

The staff was very professional and explained everything to me. There were no surprises. The car maintenance was excellent to me. There were no surprises. The car maintenance was excellent More

I went in to get wipers replaced and asked about additional work that was recommend at my last service. They offered to do it that day while I was already there. They were able to do it in the time additional work that was recommend at my last service. They offered to do it that day while I was already there. They were able to do it in the time they told me and at the price they told me, and I was pleased with the work and competence of their service people. More

The customer experience made everything about buying from this company enjoyable. From buying the car, to the first 5 oil changes, and how they welcome and make it a nice place for the young ones. this company enjoyable. From buying the car, to the first 5 oil changes, and how they welcome and make it a nice place for the young ones. More

Very helpful and had all the parts in stock. Also decided to do an oil change that they worked in the schedule Also decided to do an oil change that they worked in the schedule More

I got in and out very fast. I left to do some errands and it was fine when I came back. Very easy I left to do some errands and it was fine when I came back. Very easy More

I go to AutoNation Subaru Spokane Valley for my car's maintenance and I always enjoy the experience. The staff are friendly, the waiting area is clean and welcoming with hot drinks available. I also li maintenance and I always enjoy the experience. The staff are friendly, the waiting area is clean and welcoming with hot drinks available. I also like that their location is walking distance to a couple of restaurants and a grocery store. If I have to wait for my car this is the place I'd rather be. More

I had an issue that was dismissed by the staff with an answer everything is okay. But the same thing happened again and I didn't know why. A technician came out to my car to look at what was happening. H answer everything is okay. But the same thing happened again and I didn't know why. A technician came out to my car to look at what was happening. His answers made no sense to myself or my husband. He couldn't even get it to work the way he said it would. I reached out to my sales person. He took the time to find the answer. And then to give me the answer. He didn't just blow me off saying everything is okay. An answer that I understood regarding the issue I had. He is the only reason I would ever return to this location for another purchase. As for the service department, I will finish out my contract and be going to Hopkins Automotive, a place that cares and takes the time to work with the client. And to explain any issues or concerns. More

I had gone to the dealership in December and had a visit that was not positive but left without saying anything. When I went back to have 12,000 mile service I decided to talk with the service manager abou that was not positive but left without saying anything. When I went back to have 12,000 mile service I decided to talk with the service manager about the prior visit. He took the time when they were busy to really hear me and validate my concern and he made it all right. I appreciate the way I was treated and will return for other service needs. More

Very friendly,service writer was attentive to my problems.she kept me updated. The job was completed in a timely matter. problems.she kept me updated. The job was completed in a timely matter. More