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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
266 Reviews

266 Reviews of AutoNation Subaru Spokane Valley - Service Center

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March 30, 2022

Went in to have brakes and fluids checked and topped off along with a car wash. Wiper fluid cap wash left off and fluid not filled, car was returned not washed (since I had been there an hr and a half I wen More

by Kimeyrae
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
Apr 05, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9358. We hope to hear from you.

March 28, 2022

The staff they have now is a whole lot better than it was before. They actually take care of you and keep updating you with what's going on with your vehicle. The service was great and everyone there is supe More

by xxmartinjaredxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AndreaMay
Apr 02, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2022

Visiting Auto Nation Subaru Spokane is always a very positive experience. Everyone is always very helpful and knowledgeable. My oil change and service was completed in a very timely manner. More

by frodo509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Mar 29, 2022 -

AutoNation Subaru Spokane Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2022

All personal are friendly, knowledgeable and helpful. Th efficiency with which they execute the service is much appreciated. More

by mamchadwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 30, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

Oil change and 30K treatment went well. I've had my car in twice because of rattle, vibration in the top consul of my car. The first time the mechanic went on a drive with me and I couldn' More

by jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Mar 30, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Jeanne, thank you for taking the time to leave us feedback. Please call our General Manager at (509) 850-9358 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Mar 31, 2022 -

jeanne responded

Rattled fixed. Mark, the service manager tackled it and all is good. Thank you team Subaru and a special kudos to Mark. Drove my 30 minute commute home and so nice to not hear the rattle.

March 23, 2022

I thoroughly enjoyed my most recent experience at the Spokane Valley AutoNation dealership. I came in without a scheduled appointment and got me and out with my oil change and tire rotation quickly. The More

by mthibault88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Eldredge
Mar 26, 2022 -

AutoNation Subaru Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 22, 2022

Great service in a timely manner. The staff were professional and pleasant to work with. More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Mar 26, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 21, 2022

pleasant, oil change was completed in good time. Technician did not secure oil pan cover, and resulted in loud thumps while driving. Had to return immediately. Some spilled oil smell, rookie mist More

by tisdalekris95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Mar 24, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us at (509) 850-9358 if you ever need anything. Be safe on the road!

March 21, 2022

All were very cordial, helpful, proficient. ..I was impressed. Very nice to actually get service with politeness. More

by poohbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 25, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 19, 2022

Great service and fast in and out when we took our Forester in last week for oil change, tire rotation and check up! More

by Peglmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Mar 22, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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