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AutoNation Subaru Spokane Valley - Service Center

Spokane Valley, WA

4.1
266 Reviews

266 Reviews of AutoNation Subaru Spokane Valley - Service Center

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June 11, 2022

I always feal welcome and well taken care of by the staff and service department. I've had 2 Subarus and I am waiting for my third. They are the best More

by sharonmardis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieth Moore
Jun 13, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 05, 2022

The wait was longer then expected because of tech shortage. I understand this . They were very apologetic. More

by cojourney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal
Jun 06, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 05, 2022

Always outstanding service. Punctual, thorough and very friendly. Nice waiting area. Did the work promptly and returned car in good condition. More

by GKbombel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jun 06, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 02, 2022

As always, a happy experience. Shayne Westlake told me wait time would be an hour and it was exactly an hour. I always take my Impreza to Auto Nation for service. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Westlake
Jun 05, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 01, 2022

Service is excellent from the moment of arrival and through any maintenance or sales process. More

by saparker529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Like, Keith, Michael and Nate
Jun 05, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 31, 2022

It was Easy to get an appointment. Nice waiting area. Quick service. Helpful staff to let us know what was going on. More

by Idawino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall. New employee from Bozeman
Jun 01, 2022 -

AutoNation Subaru Spokane Valley responded

Hi Idawino, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

May 27, 2022

The staff are great! Very attentive and helpful. Service done timely and efficiently. Every question answered ! Will be back and also tell others. Jeff and Gayle are grea More

by jnterhorst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Gayle and service desk crew.
May 30, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Subaru Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2022

I was very disappointed with my service appointment. When I called at 3 pm to make sure my car would be completed by 3:30 like I'd asked, I found out it hadn't even been started. I ended up picking up More

by LoriMNicol
Recommend Dealer
No
Employees Worked With
I don't know names of those with whom I worked
May 27, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (509) 850-9358 to discuss what we can do to help.

May 23, 2022

Excellent customer service all the way around from sales to service. I will ALWAYS go to Autonation Subaru for my cars. Top notch service and very trustworthy. More

by sunnyandpickles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know their name
May 26, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2022

I appreciated that Nathan came out to greet me as soon as I arrived and he took care of getting me checked in, so that I didn't have to wait. He was professional, welcoming and proactive in addressing my ser More

by eva_najjar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate (Nathan)
May 20, 2022 -

AutoNation Subaru Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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