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AutoNation Subaru Scottsdale - Service Center

Scottsdale, AZ

4.5
404 Reviews

404 Reviews of AutoNation Subaru Scottsdale - Service Center

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October 02, 2021

Our Service rep Steven has been extremely helpful in providing the best service for us. More

by anahij88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 05, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

October 01, 2021

Steve @ AutoNation always does a great job of explaining the service and keeping me informed. More

by k1300s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Russo
Oct 05, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Took my vehicle in last Saturday for fuel pump recall and Starlink update and the service took 4-5 hrs but my son and I just kept returning a couple times and then it was all ready. They were very respectful More

by lindaleeaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ADVISOR NAME Steven Russo
Oct 03, 2021 -

AutoNation Subaru Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 28, 2021

STEVEN RUSSO Always nice and efficient.Always On time STEVEN RUSSO Always nice and efficient. Always On time always do the job right and never ask for what is not needed. More

by BEAUFRENCHY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVEN RUSSO
Sep 29, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 27, 2021

Superior all around dealership. sales and maintenance. Mr Gary Gonce is excellent and is always helpful. More

by Jksloan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Sep 29, 2021 -

AutoNation Subaru Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 27, 2021

Efficient, Honest and Informative. The man that helped me told me if an update that I will need. I will do that when I have more time to leave car at dealership for the update. More

by maggie24301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 29, 2021 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 23, 2021

Mike Harris was great at getting my car in ASAP to repair a dangerous problem. More

by baoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris
Sep 26, 2021 -

AutoNation Subaru Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

This dealership has the best service. I have been coming here a long time. The current staff has to do the work that two or more employees did previously. With that added responsibility, they are doing a More

by T Leonard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Sep 26, 2021 -

AutoNation Subaru Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2021

I came in to fix the passenger side mirror. They ordered the wrong part despite being told multiple times which part needed to be replaced. They damaged the driver side mirror. The service director Tommy Tu More

by AnotherScrewedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Tufano
Sep 24, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Scottsdale. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 420-3440 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 22, 2021

Not great service. My Outback driver assistance tech and infotainment system have issues. The infotainment system crashes, and is unreliable defaulting to last known settings. The driver monitoring system i More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Gonce
Sep 24, 2021 -

AutoNation Subaru Scottsdale responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 420-3440 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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