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AutoNation Subaru Scottsdale
Scottsdale, AZ
735 Reviews
If you're looking for a new or used Subaru in the Phoenix area, be sure to visit AutoNation Subaru Scottsdale. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 735 reviews
June 09, 2023
Logan was absolutely wonderful, he helped me find my dream car! The sales process was smooth from beginning to end. I will definitely be back to purchase another vehicle from Logan! dream car! The sales process was smooth from beginning to end. I will definitely be back to purchase another vehicle from Logan! More
by Tabitha Mueller
Employees Worked With
Logan
June 09, 2023
Amazing customer service personnel. Came in unsure of what I was looking for and Logan showed me what was within my price range and what would be best suited to me with my needs. Haven’ Came in unsure of what I was looking for and Logan showed me what was within my price range and what would be best suited to me with my needs. Haven’t made a decision yet, but I’ll be back! More
by Jack Wells
Employees Worked With
Logan
May 12, 2023
DO NOT BRING YOUR CAR HERE FOR SERVICE! 2 years ago, I brought my son's Outback here for service after the engine started smoking. They diagnosed it as an O ring failure, which required a 2 years ago, I brought my son's Outback here for service after the engine started smoking. They diagnosed it as an O ring failure, which required a complete engine repair for over $8K. Within a year, the engine started smoking again, and they now diagnosed it with a failure of the cross-over pipe (something the service manager had never seen before). Needless to say, this ran another $4K. I asked if this could be related to the engine running hot after the first repair (which they blew off as no big deal), and he said "maybe." Unfortunately the engine again failed in 9 months due to the engine again get hot from unclear reasons and Autonation again refuses to honor any of their previous work. What are the chances for 3 major repairs within 3 years with similar outcomes of the engine running too hot?!!! Luckily another dealership is willing to change the engine for $4200, which would have been the best option when the engine first failed. I asked the service manager why they didnt offer that and they said they just don't (likely because it doesn't allow them to cheat you out of a lot of additional costly repairs). You have been warned - STEER CLEAR OF THESE CROOKS. More
by Roady
Employees Worked With
Mike Hall
March 28, 2023
2016 WRX Premium. Tired of this service department and their shady practices. Arrived with a TSB, literally states in the TSB ("defective clutch") for A/C unit. The Tired of this service department and their shady practices. Arrived with a TSB, literally states in the TSB ("defective clutch") for A/C unit. The liar at the front counter (Steven) tells me "no it's not a defective part, this is just for us to make sure we put an updated part on it". However the TSB states "...compressor clutch is defective". My vehicle falls in the window of the bad serial numbered A/C units. Then he tells me "well you are out of warranty". I said "why should that matter, its a defective part doomed to fail". he just said "sorry". This is the same guy that after the service department ruined my transmission 4-5 years ago, he tried to blame me. So I already knew I was dealing with the worst of them (Steven), and was going to get push back. It wasn't until I came back for the 6th time that they replaced my transmission for free; after they figured out they had improperly put a part on which lead to the failure of my transmission. It was the same guy (Steven), and he acted like he was doing me a favor. I remember him telling me "well, we really shouldn't be replacing this, but as a favor we are going to get you a new transmission." How absurd!, YOU RUINED IT, THEN YOU ACTED LIKE YOU HELPED ME. So... When I walked in and saw he was my "service advisor" I knew he would try to be shady and get around the Service Bulletin from SUBARU. My next car is definitely not going to be a Subaru. More
by Jason Cox
Employees Worked With
Steven (Liar) Russo
January 22, 2023
I went in for my 18,000 mile service appointment. I was promptly greeted. They took my car back right away and led me inside for a seat and some snacks. I waited about an hour and my car was back, I was promptly greeted. They took my car back right away and led me inside for a seat and some snacks. I waited about an hour and my car was back, washed and ready to go. The staff was very courteous. More
by Susan.presler
Employees Worked With
Andrew Santiago
