AutoNation Subaru Scottsdale

Great experience working with Baptitse. Would highly recommend AutoNation Subaru Scottsdale if you are in the market for a new Subaru. recommend AutoNation Subaru Scottsdale if you are in the market for a new Subaru. More

Great experience buying a new Subaru at Autonation Subaru Scottsdale. Baptitse was incredibly helpful in helping us through the buying process and finding the right car for us. Scottsdale. Baptitse was incredibly helpful in helping us through the buying process and finding the right car for us. More

I have been using this dealership for almost four years now. I have found the customer service staff to be friendly and knowledgeable about my car and the service options. I have found the technicians to now. I have found the customer service staff to be friendly and knowledgeable about my car and the service options. I have found the technicians to be very thorough and complete with their work. The waiting area is confortable and supplied with bottled water. I am pleased to recommend them for servicing Subarus. More

Carl Campos was the reason we bought a vehicle. Friendly, honest, straight forward!! Maria was a great help as well. honest, straight forward!! Maria was a great help as well. More

everyone was so kind and thoroughly explained everything to me. i had my baby with me and everyone was so sweet and patient. to me. i had my baby with me and everyone was so sweet and patient. More

I have the utmost confidence in this dealership’s service department. I use this one and another Subaru dealership closer to where I live but I feel I get better overall service here so is I am in the valley department. I use this one and another Subaru dealership closer to where I live but I feel I get better overall service here so is I am in the valley for extended periods, I will ALWAYS choose Autonation. They take good care of me and my son with our Ascent and Crosstrekn More

Service to reprogram my Subaru key was slow, around 2.5 hours instead of the 1 hour estimate. However, we understood that Covid-19 was keeping a lot of people from work at this particular time. What made hours instead of the 1 hour estimate. However, we understood that Covid-19 was keeping a lot of people from work at this particular time. What made it an excellent visit, was that Steve Russo, although very busy, knew that we were waiting and kept us informed. His customer service is off the charts. More

OUTSTANDING CUSTOMER SERVICE AND ALWAYS COMPETENT AND HIGHLY QUALIFIED AND KNOWLEDGEABLE. EXCELLENT SERVICE. EXCELLENT PEOPLE HIGHLY QUALIFIED AND KNOWLEDGEABLE. EXCELLENT SERVICE. EXCELLENT PEOPLE More

Timely service appointment and assistance in getting to dental appointment while waiting for service to be finished. dental appointment while waiting for service to be finished. More

While everyone was nice enough, it felt like we worked harder to buy our car then they did to sell it to us. They did hold the car for us for a full week so we could make it down from Colorado, but that’s harder to buy our car then they did to sell it to us. They did hold the car for us for a full week so we could make it down from Colorado, but that’s about where the good experience stopped. We were promised calls back multiple times to just be blown off, we were trying to finance outside of autonation, and no one would call us back with the information necessary to do so. When that became difficult, we decided to pursue financing within autonation. They had our credit app for 3 full days and never ran it. We finally decided to pay for the car with cash, and advised them of that. We came in for our appt to purchase, after telling them it would be a cash deal and we wanted all paperwork prepared, and we ended up at the dealership for over 3 hours. Even after telling them it was a cash deal, they did not even ensure we were bringing the correct methods of payment. The detail of the car was half-assed, and the products used were straight oil, literally leaving grease stains on jackets and shoes. They also didn’t fill up the tank. The cars moon roof is also non functioning, so thanks for that too. More