AutoNation Subaru Scottsdale

Staff is always friendly and efficient . I have purchased several cars there and drive for 3 hours to have them serviced there. I have purchased several cars there and drive for 3 hours to have them serviced there. More

service centre is efficient, welcoming, and speedy. techs are polite knowledgeable and friendly and attended to necessary servicing with professionalism. techs are polite knowledgeable and friendly and attended to necessary servicing with professionalism. More

Maria was our salesperson and she did an awesome job from start to finish with us. Would highly recommend you find her for your experience start to finish with us. Would highly recommend you find her for your experience More

I purchased truck it’s been over month and still under maintenances & full details services. maintenances & full details services. More

I'm not sure what happened my recent visit really but trying to find out. I think I'm waiting on a call back, at least that's what customer service said. trying to find out. I think I'm waiting on a call back, at least that's what customer service said. More

I bought my Subaru here and Ive brought it back for nearly all of its oil changes and service. Since it got rid of the TV, I find it a very comfortable place to wait but i usually don’t have to wait lo nearly all of its oil changes and service. Since it got rid of the TV, I find it a very comfortable place to wait but i usually don’t have to wait long. Steve Russo always keeps me informed about the progress of the planned service and I always feel comfortable asking questions. But you really need to get your computers and printers fixed. More

Clean showroom and friendly staff. Availability is tough but they were able to get the car that I wanted with a very minimal wait. Availability is tough but they were able to get the car that I wanted with a very minimal wait. More

Nice and clean but very small waiting area. Always seem to be waiting longer than you’re told by about 15-30 minutes. Always seem to be waiting longer than you’re told by about 15-30 minutes. More

They are always great to deal with. I feel very comfortable in this dealership. I’m always made to feel welcome and listened to I feel very comfortable in this dealership. I’m always made to feel welcome and listened to More

I found my dream car online and they made this while experience a nightmare . The sales guy Brian told me he was running 1 credit check through MY BANK instead ran 5 HARD checks through 5 random banks experience a nightmare . The sales guy Brian told me he was running 1 credit check through MY BANK instead ran 5 HARD checks through 5 random banks without my knowledge or approval. This was the worst experience I've ever had with a dealership. Steven Russo has zero customer service skills. I bought a new used car and it comes with a 90 day 4k mile warranty. Upon buying my car I told the sales rep my interior leather is dirty and asked if he could clean it and he said no problem I can swing it by whenever. As soon as I leave my brakes starts squeaking so a week later I swing by and drop the car off to fix the brakes and clean the seats and they do nothing with my seats, they wipe the seats with a rag. They tell me my brakes are fine they're just dusty so I drive off and now my brakes are acting up super bad and making loud scrape sounds so they take the car back after 3 hour of waiting I get my car back and it's messed up, they finally fix that and I'm on my way home and I get a text saying the mechanic left a tool on my brakes and I need to come back immediately so they can retrieve the tool. On my drive home my brakes already start squeaking so I set up an appointment with my personal mechanic I usually go to and he Informs me my front brakes are 90% worn. I call autozone to schedule an appointment to get new brakes , they said I can schedule it anywhere but nope they lied I have to drive 40 miles to their exact dealership in order to receive any service. So I arrive with complaints about my brakes and my trunk struts are bad because it doesn't open all the way independently as it should . They tell me the brakes will be $330 each and my trunk will be $550 ! Why did I drive and waste my full day to bring my car in under warranty if you don't honor your warranty and on top of that you return my car to me in worse condition than what I gave to you. Horrible dealership! Only cares about selling cars and making money!! Don't waste your time or money here !! More