AutoNation Subaru Roseville

This time I called a few weeks ahead to see if Autonation did windshield replacements, and if so, to make an appointment to get my cracked windshield replaced in addition to the regular maintenance service. did windshield replacements, and if so, to make an appointment to get my cracked windshield replaced in addition to the regular maintenance service. I was called by my service advisor late in the afternoon the day before my appointment, to tell me that windshields must be ordered ahead of time and that he doesn't get notified of the work to be done until 3PM the day before a given appointment. I was frustrated because I had made the appointment weeks earlier, I'd already made arrangements for the trip down, and I didn't know what I should have done differently to ensure the replacement windshield would be installed when I arrived. This is not the first time I've made an appointment for specific work to be done, only to discover that the parts needed for the work would not be available for installation on the day of the appointment. On the upside though, my advisor kindly gave me contact information for a local third party for an after-market windshield. It will be a while before I can dedicate another day to getting the windshield replaced as my schedule is pretty full, but at least I know who to call when I get the time. More

You may have to wait a bit, but they go the extra mile. The people that work there- like Raj are really nice mile. The people that work there- like Raj are really nice More

I had a great experience at AutoNation Subaru. Cory and John were very helpful and I got the exact car that I wanted. John were very helpful and I got the exact car that I wanted. More

Excellent service from the Subaru service center is a big reason for buying a Subaru in the first place. Thank you Jason. reason for buying a Subaru in the first place. Thank you Jason. More

Heather is amazing. So nice & helpful. She answered all my questions and scheduled when I needed . my questions and scheduled when I needed . More

Great customer service! Thank you Raj! Lounge is kept clean and sanitized. Employees are attentive and friendly. clean and sanitized. Employees are attentive and friendly. More

Heather was fantastic, helpful, efficient while also friendly. Sine my car service needs were delayed during covid though I tried to get it addressed, Heather insures I didn’t have to pay again for the friendly. Sine my car service needs were delayed during covid though I tried to get it addressed, Heather insures I didn’t have to pay again for the evaluation. They really good great car of me! More

All employees are kind and courteous especially Lacey who handled my service appointment. Great job handled my service appointment. Great job More

Sales department was good but the service department was not good. I tried to place a appointment to buy and install more accessories for my car but nobody call me back. I called twice but they told me will not good. I tried to place a appointment to buy and install more accessories for my car but nobody call me back. I called twice but they told me will call back. But unfortunately nobody called back.. More

These folks are Awesome!!!! Worked with Cory and John. Will send everyone I know who is looking for a car your way. Will send everyone I know who is looking for a car your way. More