AutoNation Subaru Roseville

Their customer service is excellent! Our sales agent and sales manager were very patient and professional. Our sales agent and sales manager were very patient and professional. More

Low pressure dealer. Fast and efficient sales experience and I would definitely deal with them again. Fast and efficient sales experience and I would definitely deal with them again. More

Sales staff always hits my right balance of really helpful but not pushy as we've experienced at other dealers. We started using them for maintenance needs long before we finally purchased a car from helpful but not pushy as we've experienced at other dealers. We started using them for maintenance needs long before we finally purchased a car from them. They are always worth the drive when it's time for a service visit. Jason is great at explaining the work order options & helping us decide which option(s) to go with. Thank you. More

It was a no nonsense experience. The offer we got for our new car was better than the other local dealers. Plus they gave us a very good price for our trade in. The offer we got for our new car was better than the other local dealers. Plus they gave us a very good price for our trade in. More

Cameron Tapia was outstanding. He was helpful and friendly and knew the product he was selling. He was helpful and friendly and knew the product he was selling. More

Jason, our service advisor kept us up to date on service-very polite and efficient. Although we have a Subaru dealer and service in Auburn, we go to the Roseville location because service at the Aub service-very polite and efficient. Although we have a Subaru dealer and service in Auburn, we go to the Roseville location because service at the Auburn dealership is below Subaru standards and we'll drive the 30 miles to Roseville past the 10 mile drive in Auburn. Advisors have always been up front to let us know what is required to keep our Crosstrek in good condition. More

Jordan was our sales expert and she was so patient and knowledgeable about the autos we were interested in. I recommend this dealership! knowledgeable about the autos we were interested in. I recommend this dealership! More

I am very pleased with my service advisor, Jason Wanner. He has been good to work with for many years now. However, I am not so happy with AutoNation Corp. which I assume is a large corporate entity that co He has been good to work with for many years now. However, I am not so happy with AutoNation Corp. which I assume is a large corporate entity that covers all of the Autowest dealerships. I was sent no less than 4 large postcards basically saying that I needed to get my back brakes replaced immediately or I was in imminent danger even though Jason and the mechanics working on my car said my back brakes were at a 4 and were still good. Also every time Jason makes a future appointment for me for six months later the appointment is somehow cancelled within a week or two of my appointment. I have asked him to stop making these appointments in advance as they seem to always cancel themselves every time after I have arranged my schedule to accommodate the appointment. I also was disappointed to learn that the customer service center person I talked to about the last concern as mentioned above is not even at the Subaru dealership but is located somewhere else. Am I to assume that she is the scheduler for all of Autowest dealerships? I am happy with the service at the local Roseville Autowest Subaru dealership. I get prompt service and have always been satisfied with Jason's customer service in seeing that my car's maintenance is done in a thorough and timely manner. More

Service advisors have always been responsive except with the air bag hand grenade in the dashboard debacle. Withthat exception, work done quickly and by promised time. the air bag hand grenade in the dashboard debacle. Withthat exception, work done quickly and by promised time. More

Jason and his team always do it outstanding job I’m getting my car serviced as well as addressing any concerns I might have an extremely timely manner. They keep me informed with any updates and my car getting my car serviced as well as addressing any concerns I might have an extremely timely manner. They keep me informed with any updates and my car is always ready on time More