AutoNation Subaru Roseville

Everyone in customer service department was friendly and explained everything to me about my vehicle. explained everything to me about my vehicle. More

My experience was awesome! Staff was amazing! Follow up after purchase was also awesome! I was shocked by all the extras that I received in the trunk. Sun shade, winter car m Staff was amazing! Follow up after purchase was also awesome! I was shocked by all the extras that I received in the trunk. Sun shade, winter car mats and trunk organizer! All stuff I would have purchased in the future, but came with it! I’m loving my new car! More

Very courteous and always on time with their estimates and knowledgeable as to what your vehicle needs are and knowledgeable as to what your vehicle needs are More

I have been getting my Subarus serviced for several years at AutoNations Subaru. I deal mostly with Cody and he has always been great scheduling my serviced and getting me the best deals and always looking f at AutoNations Subaru. I deal mostly with Cody and he has always been great scheduling my serviced and getting me the best deals and always looking for coupons for me to use More

Fantastic employee, kept me informed of the progress with my repair, and provided me with options for the future. my repair, and provided me with options for the future. More

Service was great but follow up wasn't. Need to do do what's told. Need to do do what's told. More

I was a pain to the service manager. He was great about it. They found two problems with my car that I didn't know about, and fixed them. Gave me a $150 coupon too. Wonderful work! Jason He was great about it. They found two problems with my car that I didn't know about, and fixed them. Gave me a $150 coupon too. Wonderful work! Jason Wanner was exceptionally excellent and he is a consummate professional. More

My service advisor has always been Cody Pickinpaugh and he makes the service experience easy and has always delivered the car back to me in excellent condition, and usually before when it was promised. he makes the service experience easy and has always delivered the car back to me in excellent condition, and usually before when it was promised. More

Great experience. Little pressure to upgrade. Sales person was very helpful in explaining all the many electronic functions. Little pressure to upgrade. Sales person was very helpful in explaining all the many electronic functions. More

First off, has anyone actually won a $100 gas card for leaving a honest review? Anyways, I emailed Part Manager Cheng Xiong for some Subaru Genuine accessories for my 2022 Subaru Legacy Touring XT. He was leaving a honest review? Anyways, I emailed Part Manager Cheng Xiong for some Subaru Genuine accessories for my 2022 Subaru Legacy Touring XT. He was fast and prompt on his reply. Got me in touch with Service Advisor Shea Smith and he quoted me a price with labor and we agreed on a date/time. Showed up and Shea took care of me. Opened the box up to check over the parts that was ordered before starting the work. Ran into a snag, the quoted time was longer than expected but Shea made it right by not having me wait there all day but offered me a loaner car for the day so I didn't have to wait all day. Rec'd a call towards the end of the day that everything was installed except for the trunk torsion springs as it required a special tool. Was able to pickup my car before the dealership closed. Shea informed me and showed me on my invoice that the notes of the special tool required is on order and that he will let me know when they get it so I can bring my car back to have these more heavy torsion springs installed. My work was on 9/3/22 and as of today 9/14/22, I have not heard back about bringing my car back. Will update my review if and when this is resolved fully or not in the future. Tim S. Update 10/4/22: Shea/Cheng, received the trunk torsion spring tool and we scheduled for 10/1/22. I waited for the service and it was completed in about an hour. A+++++. Thank you. Tim S. More