AutoNation Subaru Roseville

My service associate was very courteous, friendly and knowledgeable. My Outback was in for Oil change and tire rotation. When the service was done my service associate called to report the car was finis knowledgeable. My Outback was in for Oil change and tire rotation. When the service was done my service associate called to report the car was finished but the techs said that the air and cabin filters needed replaced. I asked how much and was told $125.00. There were pictures sent to me of both filters lying on top of my motor. I don't understand how you can charge $125.00 for thirty dollars in parts. The techs already had the filters out and they had to put them back in so essentially you would be charging me $125.00 for just the parts. Makes no sense to me and seems like you are price gauging the customers with this game. Also, the tires were rotated ... back to front, front to back ... but the tire pressures were not corrected. I knew the pressure readings of all tires from monitoring the dashboard for tire pressure. I do this to try to extend my tire life. Anyway, after the rotation I notice that the front tires have the pressure of what my readings were for the back tires and of course the back tires were reading as the front tires before rotation. This means again that the pressure was not checked after rotation even though it was mentioned it was done on my work ticket. Result ... I'm not sure I'll be bringing my care in for service to this dealer. More

Brought our Forester in for the first service. Jason was very nice and the car was completed quickly. My only issue is that the average mileage indicator is not working properly now and a few othe Jason was very nice and the car was completed quickly. My only issue is that the average mileage indicator is not working properly now and a few other items on the displays are acting funny. More

I had a problem with my air conditioner, took it to the service department, Jason helped me. He was awesome. It was going to take a few hours and I didn’t have a ride so he got me a ride home and when my c service department, Jason helped me. He was awesome. It was going to take a few hours and I didn’t have a ride so he got me a ride home and when my car was finished, got me a ride back to the dealership. Now that is s service! More

Super friendly and communicative. Great Job. Will be back. Thank you. This is to fill in. Great Job. Will be back. Thank you. This is to fill in. More

I have had several Subaru's all have been serviced here by Cody and the service department. I truly am very happy and refer friends and family here because they are fair, prompt, and fix it right the fir by Cody and the service department. I truly am very happy and refer friends and family here because they are fair, prompt, and fix it right the first time ... Joe Nicolai More

I have purchased several Subaru's from them and the experience has always been great. The Service department and the reps there are good and explaining what needs to happen and they are not PUSHY. They experience has always been great. The Service department and the reps there are good and explaining what needs to happen and they are not PUSHY. They are truly there to help make sure you are driving a safe vehicle. More

The drop off process was quick and easy. The staff were very friendly and made the whole process seamless. Would definitely come back to this location for future needs. The staff were very friendly and made the whole process seamless. Would definitely come back to this location for future needs. More

I appreciate the fact that a service representative was assigned to work with me after I made the service appointment. Jason Wanner was very courteous and professional in working with my service needs. I w assigned to work with me after I made the service appointment. Jason Wanner was very courteous and professional in working with my service needs. I will continue to have my Subaru Outback service needs done at Roseville Subaru.u More

The service center is very good. The representative I use is Raj; he is very professional, communicates well, and is friendly. The facility is clean. The waiting area is spacious and The representative I use is Raj; he is very professional, communicates well, and is friendly. The facility is clean. The waiting area is spacious and has great coffee! More

Always amazing! The team worked hard to make sure I got the best service and even found a way to make sure I didn't pay for unnecessary diagnostics when I experience The team worked hard to make sure I got the best service and even found a way to make sure I didn't pay for unnecessary diagnostics when I experienced minor car trouble. I could not be happier! More