AutoNation Subaru Roseville

Mariah was awesome to work with. Always called back, even on her day off. Process of buying a car was smooth and easy! Always called back, even on her day off. Process of buying a car was smooth and easy! More

Very disappointing experience with recent November, 2022 major service and repair, particularly on the repair item. I was advised that my 2011 Legacy's large lower front control arm bushings had worn out an major service and repair, particularly on the repair item. I was advised that my 2011 Legacy's large lower front control arm bushings had worn out and needed replacement at a cost of nearly $978. Before picking up the car the following day I called another local dealership to check their pricing for the repair. Not only was their price much lower at $800, but the Service Advisor said he would also recommend replacing the small control arm bushings at the same time for $58 more in order to save duplicating the labor expense at a later date when the small ones fail. Although AutoNation matched their price, I'm left with a sinking feeling and the extremely disappointing prospect of having to duplicate a very costly expense in the near future when it could have been avoided. The takeaway is it pays to check around before authorizing a major repair, not only for pricing but to make sure you are getting the best advice about the repair. Sometimes we learn the hard way, but I do not plan on making the same mistake twice and plan to use the other dealership in the future after having been an AutoNation Subaru Roseville customer since 2018. More

Bought a car in June . First issue was blown speaker (found out it was blown on the way home from the lot ) Brought it in to have it looked at was told they would follow up First issue was blown speaker (found out it was blown on the way home from the lot ) Brought it in to have it looked at was told they would follow up to fix it . DIDN'T HAPPEN 6 months into owning the car TOWED the car in because it was making noise was told NOTHING was covered by the extended warranty I purchased . But the inspection was 200.00 only to tow it to another shop and have them late find out it was indeed covered but I had already paid for the repairs and there was no refund on what i had already paid . 2900.00 down the drain . Have replaced 2 tires at 400.00 and the battery died the first month we bought it at 250.00 to replace . Not to mention i paid for a rental for weeks during the time my car was being repaired . I called the General Manager for WEEKS daily and still to this day have never gotten a returned phone call . Bottom line I was sold a VERY EXPENSIVE LEMON 🍋 don’t purchase from Roseville Suburu ! You’ll be sorry if you do . More

I had a great experience with Amber and John. Thank you for all your time. Thank you for all your time. More

The service department does a great job with my car. Cody is always professional and courteous and I enjoy taking my outback there. Cody is always professional and courteous and I enjoy taking my outback there. More

It was a nice experience the service I received was wonderful. Cody gave me outstanding service. wonderful. Cody gave me outstanding service. More

Sales rep was helpful in explaining things to me and getting me the accessories I wanted as well as giving me time to think and talk things over getting me the accessories I wanted as well as giving me time to think and talk things over More

Good morning . Cody pickingpaugh was my service person . He was very polite, very generous., I was done in closed 2 hrs . I am happy for the service. Thank you. Hav Cody pickingpaugh was my service person . He was very polite, very generous., I was done in closed 2 hrs . I am happy for the service. Thank you. Have a blessed day. More

Courteous, professional, and helpful. I did not feel like they were trying to sell me extra services. I did not feel like they were trying to sell me extra services. More

Cameron sales person was awesome and great personality skills ; friendly and knowledgeable about Subaru and was not a pushy sales person .Great experience and would highly recommend him and the Roseville skills ; friendly and knowledgeable about Subaru and was not a pushy sales person .Great experience and would highly recommend him and the Roseville Subaru team ❤️🙏😇!!! More