AutoNation Subaru Arapahoe - Service Center

I brought a 2003 Subaru Forestor in after Heubuger Subaru worked on the car. The AC stopped working, I thought they may have disconnected something and forgot to reconnect something. So I took it to Auto N worked on the car. The AC stopped working, I thought they may have disconnected something and forgot to reconnect something. So I took it to Auto Nation Subaru. BIG MISTAKE! I turned down $12,000+ estimate to fix my Subaru, including the $1700 compressor they said I needed, turned out to be a loose fitting. These guys are RIP OFFS, they are just box swappers and probably wouldn’t know how to really fix anything. I must thank them as they saved me a lot of time. We are buying a new car to replace the Forestor in December and until this visit, Subaru was at the top of the list, it’s one less dealer we need to visit for a test drive. Congrats service department, you just torpedoed your sales department! More

I had an appointment for Wednesday, but a scheduling conflict came up and AutoNation kindly found a time slot for me a day earlier. Tuesday, without being pushy, Jessica gave me all my options and the conflict came up and AutoNation kindly found a time slot for me a day earlier. Tuesday, without being pushy, Jessica gave me all my options and the reasons for them. She accepted my response immediately when I declined them for this visit. Jessica said my appointment would take about an hour, an hour and a half tops, and true to her word, she had me on my way in an hour. More

They were prompt, extremely courteous, and very efficient. These are a few of the reasons we continue to use them to service our wonderful Subaru. efficient. These are a few of the reasons we continue to use them to service our wonderful Subaru. More

Service Rep., Jason Demars, is so thoughtful, and does all he can to accommodate our special circumstances. Often when we have needed a reasonable turn around time due to my role as a caregiver, he has go all he can to accommodate our special circumstances. Often when we have needed a reasonable turn around time due to my role as a caregiver, he has gone out of his way to help us. He consistently provides the best service. More

This dealership treats us as family. Stephanie Parker is our service advisor, she is always so bubbly and cheerful. She keeps us in the loop. our service advisor, she is always so bubbly and cheerful. She keeps us in the loop. More

Russell Denny was extremely helpful and efficient! Followed up and provided an all around excellent service. Was very happy with my visit and always enjoy a quick and smooth visit. Followed up and provided an all around excellent service. Was very happy with my visit and always enjoy a quick and smooth visit. More

Everything went very smoothly yesterday. I was greeted by someone in the service area and they took care of everything right away. I was told how long it would take and how much the service would cost..so no someone in the service area and they took care of everything right away. I was told how long it would take and how much the service would cost..so no surprises. My service rep explained everything and the car was ready in the predicted time frame. Staff were friendly and helpful. More

Quick and easy recall repair on my Subaru Outback. Appreciated the easy car drop off and quick turnaround on the recall work. Was less time than expected. Appreciated the easy car drop off and quick turnaround on the recall work. Was less time than expected. More

It couldn't have gone smoother. Austin was incredibly friendly and helpful and my car was back to me exactly when they said it would be. I'm definitely going back for all me repairs! friendly and helpful and my car was back to me exactly when they said it would be. I'm definitely going back for all me repairs! More

Took our Ascent in for service. Had three issues we asked to be addressed: battery completely dead, radio stopped working, transmission not "shifting" right. The service advisor tried too hard to up- asked to be addressed: battery completely dead, radio stopped working, transmission not "shifting" right. The service advisor tried too hard to up-sell us on services, and asked demeaning questions (did you have the volume turned up, did you have the mute on). Even though we had an appointment, and dropped it off at 7am, they didn't even look at it until the following day. It took 3 separate calls to find out it hadn't even been looked at. When they finally looked at it the following day, they found nothing wrong. Bet if we were not under warranty there would have been plenty to fix. More