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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.4
663 Reviews

663 Reviews of AutoNation Subaru Arapahoe - Service Center

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August 14, 2021

I've been using this dealer for service for years for my Subaru Outbacks. It's gradually going downhill. This time I'm not coming back. It got two stars from past history but this time not. They way overcha More

by dddenver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember their names.
Aug 17, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6119 to discuss what we can do to help.

August 13, 2021

Taylor was the best and helped a ton with fixing my car. He was communicative and fast. I will definitely be back! More

by natalia.macdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Sachs and Taylor Cox.
Aug 17, 2021 -

AutoNation Subaru Arapahoe responded

Hi Natalia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 13, 2021

I recently had my car in for the 30,000 maintenance check up and an update to the Starlink technology. The Starlink took longer to update than expected but Austin was good about letting me know the status o More

by rmreish1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Forde
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2021

I took my car in for an oil change and 30,000 mile service. Russell was very patient and explained all the options available. I appreciate the prompt, friendly and respectful service. My car was ready More

by amyarmenta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Denny
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2021

30k mile service was thorough and efficient but expensive - but understandable given all the work that was done. Jennifer was very friendly and helpful and communicated well More

by yyyguise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Locicero
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Went on for a covered repair, they said 2-2 1/2 hours, took 4hours, I put a great deal of stock in being on time More

by Garyep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not,
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 08, 2021

Light came on for tire pressure the day I had the work done saying low pressure . I don’t think that should have happened. More

by nancyrobedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 08, 2021

Everything went smoothly however I did realize that the hood of the car was not completely latched after I had driven home. Fortunately, it did not fly up and I closed it. More

by jan.babcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2021

They’re outstanding on keeping me posted on the car. They text me which is a great tool to keep the customers happy. More

by John Fueglein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 07, 2021

I recently had my 2017 Outback serviced with this dealership for the 30k maintenance check (which isn't cheap by the way) as well as a new set of tires. Even though there was a discrepancy in coverag More

by waalexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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