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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.6
659 Reviews

659 Reviews of AutoNation Subaru Arapahoe - Service Center

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August 10, 2021

30k mile service was thorough and efficient but expensive - but understandable given all the work that was done. Jennifer was very friendly and helpful and communicated well More

by yyyguise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Locicero
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Went on for a covered repair, they said 2-2 1/2 hours, took 4hours, I put a great deal of stock in being on time More

by Garyep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not,
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 08, 2021

They’re outstanding on keeping me posted on the car. They text me which is a great tool to keep the customers happy. More

by John Fueglein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2021

Everything went smoothly however I did realize that the hood of the car was not completely latched after I had driven home. Fortunately, it did not fly up and I closed it. More

by jan.babcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2021

Light came on for tire pressure the day I had the work done saying low pressure . I don’t think that should have happened. More

by nancyrobedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 07, 2021

I recently had my 2017 Outback serviced with this dealership for the 30k maintenance check (which isn't cheap by the way) as well as a new set of tires. Even though there was a discrepancy in coverag More

by waalexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 07, 2021

I brought a 2003 Subaru Forestor in after Heubuger Subaru worked on the car. The AC stopped working, I thought they may have disconnected something and forgot to reconnect something. So I took it to Auto N More

by clayconner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6119 to discuss what we can do to help.

August 07, 2021

I had an appointment for Wednesday, but a scheduling conflict came up and AutoNation kindly found a time slot for me a day earlier. Tuesday, without being pushy, Jessica gave me all my options and the More

by kathleen116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

They were prompt, extremely courteous, and very efficient. These are a few of the reasons we continue to use them to service our wonderful Subaru. More

by rlaii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Parker
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2021

Service Rep., Jason Demars, is so thoughtful, and does all he can to accommodate our special circumstances. Often when we have needed a reasonable turn around time due to my role as a caregiver, he has go More

by dfuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Demars
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you for the review! Have a great day.

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