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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.6
659 Reviews

659 Reviews of AutoNation Subaru Arapahoe - Service Center

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August 20, 2021

I am currently leasing my third car from Automation Subaru. Our experience has always been very plesant. The sales personnel are very knowledgeable . And the service department is great. Chris Turner More

by Judy.sturges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Aug 26, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Subaru Arapahoe! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 19, 2021

I had a great experience at the service department, Stephanie was friendly, and provided all the information I needed regarding my vehicles repair. She kept in touch with me throughout the repair proce More

by al.holstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie (Service Dept)
Aug 27, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

I have had a good experience at the dealership and would recommend it to others. They have furnished me with loaners when work required more time than I could wait for, which I appreciate. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure whom I worked with
Aug 26, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2021

Great service and friendly point of contact good work but a little pricy. D we irk was completed in a timely manner. More

by VikingSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ean barberi
Aug 26, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 15, 2021

Very poor customer service, wait for 10 minutes standing next to my car and no one asked me why I was there, I made my appt for oil change and got there 15 minutes early. I didn't get a car wash in my se More

by Lissett Romero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi Lissett, thank you for bringing this matter to our attention. Please call our General Manager at (303) 578-6119 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 15, 2021

They did a great job and explained everything! Gave us wonderful recommendations for the current and future service. Addressed a minor issue with the moonroof seal and made sure we had no questions. It wa More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Forde
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi Jim, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

I've been using this dealer for service for years for my Subaru Outbacks. It's gradually going downhill. This time I'm not coming back. It got two stars from past history but this time not. They way overcha More

by dddenver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember their names.
Aug 17, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6119 to discuss what we can do to help.

August 13, 2021

Taylor was the best and helped a ton with fixing my car. He was communicative and fast. I will definitely be back! More

by natalia.macdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Sachs and Taylor Cox.
Aug 17, 2021 -

AutoNation Subaru Arapahoe responded

Hi Natalia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 13, 2021

I recently had my car in for the 30,000 maintenance check up and an update to the Starlink technology. The Starlink took longer to update than expected but Austin was good about letting me know the status o More

by rmreish1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Forde
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2021

I took my car in for an oil change and 30,000 mile service. Russell was very patient and explained all the options available. I appreciate the prompt, friendly and respectful service. My car was ready More

by amyarmenta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Denny
Aug 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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