AutoNation Subaru Arapahoe - Service Center
Centennial, CO
663 Reviews of AutoNation Subaru Arapahoe - Service Center
Very disappointed with the 2 hour 15 minute time it took for just an oil change. the price was adjusted down to the employee rate due to the wait but interestly, it was still more than the cost of an oil for just an oil change. the price was adjusted down to the employee rate due to the wait but interestly, it was still more than the cost of an oil change at a dealership in Michigan. I had to go and ask what the status was after 1-1/2 hours because no one came to explain why it was taking so long. More
Not a very friendly experience this time. And every time I ask about something else it’s always come back and we can check that out later. Always get an that it is Rodent related . My garage has no rodents. I ask about something else it’s always come back and we can check that out later. Always get an that it is Rodent related . My garage has no rodents. More
I purchased my vehicle from this dealership and at that time, they assured me I would have FREE oil changes there for the life of the vehicle. This has always been upheld until this visit when the service time, they assured me I would have FREE oil changes there for the life of the vehicle. This has always been upheld until this visit when the service rep told me they were no longer honoring this promise. I've reported this to the general Subaru management but haven't heard any reply. I've worked for decades with Groove Subaru on Broadway and have always had honest encounters with them so I'm planning to only work with that deanship from now on. More
Taylor was knowledgeable, easy to communicate with, and very responsive. He was quick to diagnose a window reset and got me in and out of the dealership with regular maintenance in 1.5hrs. very responsive. He was quick to diagnose a window reset and got me in and out of the dealership with regular maintenance in 1.5hrs. More
Stephanie is a pleasure to work with. She was understanding and kept me aware of how things were going. I always have to remain and wait until my car is serviced as I am the only driver of our understanding and kept me aware of how things were going. I always have to remain and wait until my car is serviced as I am the only driver of our only car. My car is always finished on time and I appreciate that immensely! Thanks again, Stephanie. More
Besides my oil change they explained several features on the car I questioned in a professional manner and to my satisfaction. The service representative, Jessica Swenson, was courteous and personable. the car I questioned in a professional manner and to my satisfaction. The service representative, Jessica Swenson, was courteous and personable. More
It was easy to schedule service and they did an excellent job of diagnosing the noise and giving me options. They did the work I authorized on time as promised. job of diagnosing the noise and giving me options. They did the work I authorized on time as promised. More
Excellent, prompt & friendly service every time!! Matt Smith, General Manager and his sales, finance and service team are fantastic. Highly recommend AutoNation Arapahoe for sales and service! Smith, General Manager and his sales, finance and service team are fantastic. Highly recommend AutoNation Arapahoe for sales and service! More