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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.6
659 Reviews

659 Reviews of AutoNation Subaru Arapahoe - Service Center

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November 04, 2021

Personnel was professional and friendly. The waiting area was clean and large enough so it wasn’t crowded either people. Also nice there was beverages. More

by Tank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Curtin, Joe Shipman, Kurt Price, Mike Shipman, Mike Schiebout
November 03, 2021

Performed service I asked them not to perform and then still charged me. The service they did perform was done poorly, I recieved my vehicle back with loose wheel nuts. I did not notice this until days la More

by Janedoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name unknown
November 02, 2021

Great place to work while waiting for service. I just wish they'd bring back the donuts. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Turner
Nov 04, 2021 -

AutoNation Subaru Arapahoe responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 01, 2021

This dealership was great. I was greated in a professional manner and I was treated with respect. The service advisor was attentive and professional. More

by CLEVELAND. HOLMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kanin Prasertsin
Nov 05, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2021

My dealer is thorough, courteous, and prompt as they can be! They never leave wondering if they are actually getting the work done. They have comfortable spacious place to wait as well More

by Razorback58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Curtin, Joe Shipman, Kurt Price, Jenny Locicero, Ann Marie Givigliano, Mike Shipman, Mike Schiebout, Joanna Fernandes
Nov 03, 2021 -

AutoNation Subaru Arapahoe responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

October 29, 2021

Austin did a great job as my service attendant. There was a slight problem with tire rotation, but it wasn't Austin's fault. More

by BrianL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 01, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2021

Had my car for 3 weeks, finally told me they could fix it but would not warrant the repair at all (Broken welds) told me it would cost "around $3,000". After 3 weeks i had car towed to another Subaru repair More

by TDN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall
Oct 29, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6119 to discuss what we can do to help. We hope to hear from you.

October 27, 2021

Chris was very plesant, called twice to give me update on time my car would be ready. The Service Department at Autonation Subaru is amazing. More

by lolainco
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Oct 29, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Arapahoe. Thank you, and have a fantastic day!

October 27, 2021

I find this dealership to be very honest and helpful when addressing the maintenance of my vehicle. I recently had an issue with my shifter to ignition communication which affected my ability to consistentl More

by Subaru2016Forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Joe Shipman
Oct 29, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! If you need more help, our team is available to talk -- safe travels!

October 26, 2021

I had Waleed Terazi and he was so helpful and through. Was also very accommodating and patient More

by Catcho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waleed Terazi
Oct 29, 2021 -

AutoNation Subaru Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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