AutoNation Subaru Arapahoe - Service Center
Centennial, CO
663 Reviews of AutoNation Subaru Arapahoe - Service Center
The service was I expected from a good Subaru dealership. High quality and showing professional ethics. If it ever isn't, I will find one that is! High quality and showing professional ethics. If it ever isn't, I will find one that is! More
So hard to get an oil change/ tire rotation appt scheduled because a really mean and uncaring concierge answers the phone for them and advises me to purchase another service elsewhere because they a scheduled because a really mean and uncaring concierge answers the phone for them and advises me to purchase another service elsewhere because they are full. Finally got an appt with Autonation Subaru to do so after sacrificing my lunch break to do deep research. No car wash with the prepaid service, Threats that the very same carwash the car went through in July at delivery purchase will damage and scratch cars that go through it. I hope to give Autonation a chance to undo their damage/ unkindness. Plese make it right, this is the 3rd vehicle I bought from you. More
Pros: My service advisor was great. They gave me a free loaner during diagnostics. Diagnostic fee was super reasonable. Cons: The price I was quoted for a routine repair (brake They gave me a free loaner during diagnostics. Diagnostic fee was super reasonable. Cons: The price I was quoted for a routine repair (brakes and differential fluid) was more than double the price of a Subaru specialist with far better customer ratings. Even with my Costco discount, their price was still higher than another Subaru dealership. More
Asst Service Mgr, Kanin Prasertsin and team were extremely efficient and diagnosed the issues ASAP. The photos taken of rodent damage to wiring explained it all. What should have taken a week (par extremely efficient and diagnosed the issues ASAP. The photos taken of rodent damage to wiring explained it all. What should have taken a week (parts supply chain) ended up just taking a few days and I was back up and running. They communicated daily on progress status. Totally satisfied with this dealer’s service. Max Dansereau-Denver More
Last Friday I took my car in for its regular maintenance (all it needed was an oil change and tire rotation). When I picked it up, they told me everything looked good (specifically mentioned by breaks/ pads (all it needed was an oil change and tire rotation). When I picked it up, they told me everything looked good (specifically mentioned by breaks/ pads). I told them my windshield wiper fluid was not spraying correctly and I needed it fixed. They said they did not have time to look at it that day and I needed to make a separate appointment. I dropped my car off today (Wednesday) and now they have a laundry list of other things they want to "fix" on my car that would cost about $1500 ... including break pad or shoes which I was just told last week were fine. They also want me to get my 120,000 service done when I am at 111,000 miles. So they either didn't do their job last week or this week they are trying to manipulate me. More
The dealership and staff was very professional and helpful when servicing my vehicle. My vehicle was fully taken care of and all services were thoroughly explained to me before completing the service. helpful when servicing my vehicle. My vehicle was fully taken care of and all services were thoroughly explained to me before completing the service. More
The dealership has provided me with friendly professional service, and staff every time I need my Acent serviced. service, and staff every time I need my Acent serviced. More