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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.4
663 Reviews

663 Reviews of AutoNation Subaru Arapahoe - Service Center

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December 14, 2022

The service was I expected from a good Subaru dealership. High quality and showing professional ethics. If it ever isn't, I will find one that is! More

by pfisher1701
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Baumgartner
Dec 17, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2022

So hard to get an oil change/ tire rotation appt scheduled because a really mean and uncaring concierge answers the phone for them and advises me to purchase another service elsewhere because they a More

by angelalagitana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unremarkable people
Dec 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6119 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 13, 2022

The staff was friendly and very efficient when servicing my vehicle. I was kept informed from start to finish. More

by Cjklevi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 13, 2022

Exceptional service advisors and department. 5 star service every time! Wouldn’t go anywhere else More

by Chefcoltvarneydenver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
Dec 16, 2022 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Pros: My service advisor was great. They gave me a free loaner during diagnostics. Diagnostic fee was super reasonable. Cons: The price I was quoted for a routine repair (brake More

by David Chrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Dec 14, 2022 -

AutoNation Subaru Arapahoe responded

Hi David, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6119 to discuss what we can do to help.

December 10, 2022

Asst Service Mgr, Kanin Prasertsin and team were extremely efficient and diagnosed the issues ASAP. The photos taken of rodent damage to wiring explained it all. What should have taken a week (par More

by Mdanser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanin Prasertsin
Dec 13, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 07, 2022

Last Friday I took my car in for its regular maintenance (all it needed was an oil change and tire rotation). When I picked it up, they told me everything looked good (specifically mentioned by breaks/ pads More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ean Barberi
Dec 09, 2022 -

AutoNation Subaru Arapahoe responded

Hi Heather, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6119 -- we hope to hear from you soon.

December 06, 2022

The dealership and staff was very professional and helpful when servicing my vehicle. My vehicle was fully taken care of and all services were thoroughly explained to me before completing the service. More

by pjs63351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wander Wiede
Dec 09, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 06, 2022

Nice waiting area. The service engineer provided me updated from time to time, and very professional More

by XK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ean Barberi
Dec 09, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2022

The dealership has provided me with friendly professional service, and staff every time I need my Acent serviced. More

by trainjockey58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service writer and the service manager, were very helpful and pleasant to deal with.
Dec 05, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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