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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.6
659 Reviews

659 Reviews of AutoNation Subaru Arapahoe - Service Center

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November 18, 2021

The Girl ,Service Agent ,was very friendly and helpful and efficient. She said it would take about 1 hour to 1 1/2 hour .I said ,great, I am waiting in the lounge. Sure enough , she got me after an hour a More

by mommaui
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the girls name
Nov 22, 2021 -

AutoNation Subaru Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2021

The service was okay. The only complaint I have, Is that they dented my car! They said they would take care of it and call me on Monday to schedule an appointment. But that never happened. Guess I'll have t More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know the name
November 17, 2021

We have always received good service at this dealership. This visit was for an upgrade to the Starlink system. I expected this to take up to 3 hours. Our was more like 4 1/2 hours with very few updates More

by howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schiebout
Nov 21, 2021 -

AutoNation Subaru Arapahoe responded

Hello Howard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2021

I made an appointment in advance for an oil change. When I arrived for my appointment, the dealership took 2 hours to change my oil because they had lots of people show up without appointments and they took More

by SubaruCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know.
Nov 21, 2021 -

AutoNation Subaru Arapahoe responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6119 -- we hope to hear from you soon.

November 17, 2021

Only needed an oil change and Chris helped make it a fast easy process and it was completed on time. More

by Drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
Nov 21, 2021 -

AutoNation Subaru Arapahoe responded

Hi Drew, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 16, 2021

Jessica was great at explaining all the work that was to be done and options available for my service. More

by yankcaran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 20, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 16, 2021

Courteous on phone and in person, comfortable waiting area, work completed in time projected, attentive to requests, explained service when completed.. More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall service contact name - 5 stars, Sydney Thorp
Nov 19, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

The service technician was not rushed and answered my questions. He kept me informed of what was happening and what I need to do in the future. More

by myforesons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 20, 2021 -

AutoNation Subaru Arapahoe responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 15, 2021

As a six year customer of AutoNation Subaru, they continue to exceed my expectations. Jessica Swenson, Service Manager was once again outstanding! I rely on Jessica exclusively to keep my, and my da More

by markwilcop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Swenson
Nov 19, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

It was a bit of a chore to have a manufacturer correction performed. Three contacts attempted. Two hangups on my call and no return call until my third try. This is the dealer I bought the car from and p More

by ramasell7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waleed, Sydney Thorp
Nov 19, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6119. We hope to hear from you.

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