AutoNation Subaru Arapahoe - Service Center

Staff were very helpful, good listeners, answered my questions, and good at explaining service and cost. Low pressure. questions, and good at explaining service and cost. Low pressure. More

Had my car In for a recall, they communicated well. The car took longer than anticipated which was ok. When I took my car in it was spotless just washed, when I got my car back it was filthy and Subaru did car took longer than anticipated which was ok. When I took my car in it was spotless just washed, when I got my car back it was filthy and Subaru did not even offer a voucher for a car wash. They should’ve at least done that after having my car there for a week, when originally it was just supposed to be there for 1 day. Everything else about the service was fine and they offered me a loaner. More

Efficient, friendly service - they followed through on when I could expect the car to be done. when I could expect the car to be done. More

Got me in the day after I called. Completed all the work I asked to be done. Had discount coupon on website. I was there 8 hours. I asked to be done. Had discount coupon on website. I was there 8 hours. More

The 6000 mile service was very thorough and completed in a timely manner. They also adjusted my GPS that wasn't providing the audio function. a timely manner. They also adjusted my GPS that wasn't providing the audio function. More

I had an appt scheduled for noon. I showed up 12mins early and was just waiting in my car waiting for someone to check me in. I was told by the service provider none of the coupons I had worked because early and was just waiting in my car waiting for someone to check me in. I was told by the service provider none of the coupons I had worked because those are for Pennzoil. He told me the oil change is $99.95. I needed an oil change so I just agreed. The advisor informed me he can do 10% off. I thank him and he told me time for completion is 1hr and 15mins. At 1:19pm a different advisor came to me in the waiting area since my advisor had to “step out.” The new advisor said “your cabin air filter is really dirty, would you like us to change it?” I told him no, I’ll do it myself. The new advisor said “okay we are just wrapping up your car now and I’ll have you out here shortly.” fast forward to 2:15pm I walk down to the service advisor desk and ask him what’s going on I’ve been waiting an hour since you said my car wad wrapping up. He told me to wait as he fumbled thru papers and keys and got me checked out. The wait time for an oil change was insane. I don’t recommend coming here if you have anything of value to do in your day. The wait time is unbearable and the service advisors are not professional. I was seated not far from their area and could hear them joking around with the shop employees. It was difficult to withstand knowing I had important things to attend to and they were all just joking around. More

The work was done better than expected and ahead of schedule. I would recommend them for service work. schedule. I would recommend them for service work. More

It was a great experience. They worked on the car and it was done sooner than I had expected. was done sooner than I had expected. More

Clean and courteous I have leased 2 cars and purchase one. Would like to see honesty from service department one. Would like to see honesty from service department More

Because of heavy traffic I was late arriving for my routine oil change and tire rotation. The service department did still got me in and out within an hour. All the staff I encountered where professi routine oil change and tire rotation. The service department did still got me in and out within an hour. All the staff I encountered where professional and helpful. Austin Forde sheared our common interest in rescue pets. More