Back

AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.6
659 Reviews

659 Reviews of AutoNation Subaru Arapahoe - Service Center

Sort by
December 19, 2021

They were quick they were clean. They did a minor repair as well as a recall item. I took it in in the morning thinking it would be an all day thing. But they finished before break time at my job More

by bmeljohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 17, 2021

Very pleased with service for front axel replacement. Prices were reasonable. By concerns were taken into consideration. Was disappointed that I could not get an inspection report before the work was do More

by Larryhartlaub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and another person
December 16, 2021

I was scheduled for a oil change then talked in to a full service not needed More

by lyneaend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor Cox
Dec 18, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6119. We hope to hear from you.

December 16, 2021

Phillip was extremely helpful during the whole process, from order to delivery. Excellent communication throughout. More

by Dhawks11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 17, 2021 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 12, 2021

This is an OUTSTANDING team. Answers all your questions and makes you fill like family!! More

by bzollars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Smith, Todd Schold
Dec 14, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Arapahoe! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2021

Timely, courteous and efficient. Lovely waiting area. Pleasant staff. Clarissa, a trainer, I understand, was very thorough and kind. More

by Bidwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarissa
Dec 13, 2021 -

AutoNation Subaru Arapahoe responded

Hi Bidwell, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 09, 2021

I didn't have an appointment when my check engine light came on and loud noises coming from the front engine compartment, however they told me they would be able to squeeze me in if I wait. I waited and th More

by classykelbel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Waleed Terazi Assistant Service Manager
Dec 13, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 08, 2021

Nick was so helpful in helping me figure out the issues with my car. Nick made a frustrating situation much easier, Subuaru did everything they could to help resolve my cars issues. More

by jo4accardi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 12, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2021

When I made my appointment, I was told my car would be ready by 4pm. When I dropped off my car, I was told 5pm so I pushed back my dinner plans. I arrived back at 5pm and my car was not complete. Had to r More

by Always Disappointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Waleed
Dec 12, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6119 to discuss what we can do to help.

December 06, 2021

Clutch went out on my 17' WRX and when we brought it in for service on Monday evening we were told that it would be by end of week (Friday) before the work was done.... but then I got a call Wednesday morn More

by Garrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Cox
Dec 09, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Subaru Arapahoe. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
46
...