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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.4
663 Reviews

663 Reviews of AutoNation Subaru Arapahoe - Service Center

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January 13, 2022

Customer service was great! My service advisor gave me cost options and took time to answer my questions. All of them. Thanks, Ean! More

by SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ean
Jan 14, 2022 -

AutoNation Subaru Arapahoe responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 10, 2022

I have bought 2 new cars from this dealership over the years because of my experiences throughout my ownership. I have had Auto Nation Subaru do all of the maintenance on my car because of my relationship More

by mmoore482
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 10, 2022

I purchased my 2018 Outback 3.6 here and have never had it serviced anywhere else. One of the best things about this dealership is that you are assigned to a service person who continues with you from one More

by landstitches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Swenson
Jan 14, 2022 -

AutoNation Subaru Arapahoe responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 10, 2022

We own 2 Subarus and have taken them in for a needed Starlink upgrade. They screwed up both times and ended up having to replace the DCU. On my Outback they told me I needed to have the battery replace More

by Dave L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Swenson
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi Dave, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6119 to discuss what we can do to help.

Jan 15, 2022 -

Dave L responded

No thank you. We've had two recalls done at your dealership and both were screwed up. I no longer have any confidence in your "technicians" and I'm stuck with a 2-year battery that cost me the outrageous sum of $200.

January 10, 2022

The rep from the dealership service department was very polite and my vehicle was done before it was promised. More

by zman3167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Arapahoe. If you're ever in need of more help, please let us know! Take care!

January 09, 2022

Took my 2016 Subaru Forester to AutoNation Subaru Arapahoe for 50,000 servicing. I have almost always used this dealership for servicing. It was busy, which is a good sign. Also lots of new fac More

by wcmohrman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ean Barberi
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

January 09, 2022

Was given a coupon from Subaru due to tire issue. Was told that I would be refunded within 7 days. It has been 3 weeks and no refund. More

by JB1714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not - technician
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6119. We hope to hear from you.

January 06, 2022

Excellent service, always. Check-in was smooth, professional, thorough. Everything that was done was explained in detail before the work was done. More

by Millerjudy2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Curtin
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

January 05, 2022

The service express advisor, Carissa Williamson was very kind and provided answers in a timely matter. The waiting are was clean and comfortable and provided coffee and water. I was contacted by Carissa imm More

by Steve/Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carissa Williamson
Jan 14, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Carissa here at AutoNation Subaru Arapahoe! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 03, 2022

I forgot to schedule service and they take care my Outback on the he same day More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi Sergio, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Jan 15, 2022 -

Sergio responded

Thanks !

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