AutoNation Subaru Arapahoe - Service Center

The rep from the dealership service department was very polite and my vehicle was done before it was promised. polite and my vehicle was done before it was promised. More

Took my 2016 Subaru Forester to AutoNation Subaru Arapahoe for 50,000 servicing. I have almost always used this dealership for servicing. It was busy, which is a good sign. Also lots of new fac Arapahoe for 50,000 servicing. I have almost always used this dealership for servicing. It was busy, which is a good sign. Also lots of new faces at the service desks, which in not uncommon at this dealership. Ean Berberi was my service manager and was very professional. I hope to deal with him again. I was signed in reasonably quickly and the servicing was done reasonably quickly. I was quite happy with my experience there, except for one thing. All of the complementary donuts were gone by the time I got there just after 9 AM. More

Was given a coupon from Subaru due to tire issue. Was told that I would be refunded within 7 days. It has been 3 weeks and no refund. told that I would be refunded within 7 days. It has been 3 weeks and no refund. More

Excellent service, always. Check-in was smooth, professional, thorough. Everything that was done was explained in detail before the work was done. professional, thorough. Everything that was done was explained in detail before the work was done. More

The service express advisor, Carissa Williamson was very kind and provided answers in a timely matter. The waiting are was clean and comfortable and provided coffee and water. I was contacted by Carissa imm kind and provided answers in a timely matter. The waiting are was clean and comfortable and provided coffee and water. I was contacted by Carissa immediately upon completion of my vehicle. Employees were very friendly and the service manager made certain he said thank you for coming in and have a nice day. Great customer service! More

Very efficient & friendly service.Thanks again!I have Very efficient & friendly service. Thanks again! I have no other comments at this time thanks Very efficient & friendly service. Thanks again! I have no other comments at this time thanks More

I forgot to schedule service and they take care my Outback on the he same day Outback on the he same day More

I’m furious with this dealer and will never take my car back. Had a warranty issue with my seat 2020 outback. The leather was buckling, wrinkles in it. Took it in they so called fix it, it’s worse than back. Had a warranty issue with my seat 2020 outback. The leather was buckling, wrinkles in it. Took it in they so called fix it, it’s worse than before. Broke the seat housing , gashed the seat belt guard. Vehicle was filthy. I take pride in my vehicle and keeping it spotless. I’m disappointed, the communication sucks and they don’t give a crap! This should not be happening to a vehicle with 20,000 miles on it. They blamed that the driver seat gets used more! I will have to find another dealer to fix this mess they created! I am Beyond furious ! Contacted Subaru of America and they have been helpful saw the pictures and commented that this was unacceptable! I wouldn’t service my vehicle at this dealer if it was free! I have an independent Subaru mechanic that treats my vehicle better than this crap! More