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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.6
659 Reviews

659 Reviews of AutoNation Subaru Arapahoe - Service Center

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January 15, 2022

Check in was very prompt for appointment time. Staff professional and explained things in a very understandable manner. More

by ajcoggon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Forde
January 15, 2022

I purchased my car here over 3 years ago. Most recently it went for a recommended upgrade to the StarLink system. Although they were really swamped with work, Chris took care of this work and some other s More

by caroleglane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Jan 18, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 15, 2022

It is always nice to come to Subaru for service. Everyone is helpful, The waiting area is clean and pleasant. The new girl who helped was really nice. (Sorry forgot her name). I do miss the car wash at the o More

by cqdavid54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie, new girl
Jan 18, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 14, 2022

Amazing customer service!!! My service adviser Waleed was detailed, efficient and so friendly. I will only have my 2021 Crosstrek serviced at AutoNation Subaru! Thank you for the great service. More

by bhagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waleed Terazi
Jan 18, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 14, 2022

They fixed everything and kept me in the loop so no surprises. My 12 year old Outback drives like a new car. More

by Jennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember their names.
Jan 18, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 18, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2022

First time I bought a Subaru and the service and people were great both on sales and service More

by d.dixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Jan 14, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 13, 2022

Customer service was great! My service advisor gave me cost options and took time to answer my questions. All of them. Thanks, Ean! More

by SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ean
Jan 14, 2022 -

AutoNation Subaru Arapahoe responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 10, 2022

I have bought 2 new cars from this dealership over the years because of my experiences throughout my ownership. I have had Auto Nation Subaru do all of the maintenance on my car because of my relationship More

by mmoore482
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 10, 2022

I purchased my 2018 Outback 3.6 here and have never had it serviced anywhere else. One of the best things about this dealership is that you are assigned to a service person who continues with you from one More

by landstitches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Swenson
Jan 14, 2022 -

AutoNation Subaru Arapahoe responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 10, 2022

We own 2 Subarus and have taken them in for a needed Starlink upgrade. They screwed up both times and ended up having to replace the DCU. On my Outback they told me I needed to have the battery replace More

by Dave L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Swenson
Jan 15, 2022 -

AutoNation Subaru Arapahoe responded

Hi Dave, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6119 to discuss what we can do to help.

Jan 15, 2022 -

Dave L responded

No thank you. We've had two recalls done at your dealership and both were screwed up. I no longer have any confidence in your "technicians" and I'm stuck with a 2-year battery that cost me the outrageous sum of $200.

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