AutoNation Subaru Arapahoe - Service Center
Centennial, CO
659 Reviews of AutoNation Subaru Arapahoe - Service Center
I’ve been going to Arapahoe Subaru for many years now with spotty customer service experiences in the service department to say the least. My visit yesterday was a very positive one. I spoke with a servi with spotty customer service experiences in the service department to say the least. My visit yesterday was a very positive one. I spoke with a service advisor, Ean, the day prior about some work I needed to have done and was able to get in first thing the next morning where I was greeted by Ean, walked through my request and concerns, and then updated on how things were going while I waited. I was advised of an additional issue with my rear brakes upon inspection, but was not upsold on anything. At the end, Ean described in great detail how everything stood and I even got out an hour or so earlier than initially planned. Ean was very knowledgeable, friendly, and helpful! Thanks for helping to renew my faith in Arapahoe Subaru! More
I had a wonderful experience with the service and the staff, I would recommend other Subaru owners to use AutoNation Subaru Arapahoe as their service provider. staff, I would recommend other Subaru owners to use AutoNation Subaru Arapahoe as their service provider. More
Outstanding customer service! Employee’s go out of their way to help you in any way they can. Always happy with the service they have provided me. their way to help you in any way they can. Always happy with the service they have provided me. More
I was met by Nick and because it is low mileage, he recommended an additive with the oil change & lube. I was told the time the car would be ready and it was done soon after that. recommended an additive with the oil change & lube. I was told the time the car would be ready and it was done soon after that. More
We had an issue where our multiple check engine lights come on all at once. Austin was courteous, patient and very professional. He actively listened to understand our issue, let us know that our warranty come on all at once. Austin was courteous, patient and very professional. He actively listened to understand our issue, let us know that our warranty had expired but would talk to Subaru to see if there were other options available. He then got back to us the same day and informed us that he was successful in getting Subaru to cover the issue. We are very happy with AutoNation Subaru for their excellent customer service and professionalism and strongly recommend them! More
Clean, on time, great communication. Service adviser was very open about additional items that should be done on my 6 year old Outback giving me the choice to complete right away or next service. very open about additional items that should be done on my 6 year old Outback giving me the choice to complete right away or next service. More
Customer service was great. Waleed was my service Customer service was great. Waleed was my service advisor was outstanding and very friendly , and took time to answer all of my questions.. Thanks, Customer service was great. Waleed was my service advisor was outstanding and very friendly , and took time to answer all of my questions.. Thanks, Ron More