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AutoNation Subaru Arapahoe - Service Center
Centennial, CO
663 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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663 Reviews of AutoNation Subaru Arapahoe - Service Center
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January 25, 2022
I waited for my Outback during a service visit on 1/20. There was a training session going on for new hires in the waiting area where several people were waiting for their cars to be serviced. The dispar There was a training session going on for new hires in the waiting area where several people were waiting for their cars to be serviced. The disparaging remarks about customers from the training manager was appalling. Customers don't know what they're talking about; 'haggle, haggle, haggle and wear them out to death ... and then make them wait in Finance while we wash the car'; once we sell them a car, they're Services' problem. I cannot believe that these comments were made within public earshot! I will start servicing my car at Schomp Surbaru, and will never buy a car from this dealership again. Such disrespect for potential new car buyers! More
by krysfields
Employees Worked With
Waleed?
January 24, 2022
Prior to owning my Subaru, I always took my cars to an independent service center. I have found that AutoNation Arapahoe Subaru provides that same level of service that I used to receive at an independent independent service center. I have found that AutoNation Arapahoe Subaru provides that same level of service that I used to receive at an independent service center. They are knowledgeable, timely, and don’t push for extra service. I have great trust in them. My 12 year old Subaru runs excellent because of the service they have provided. More
by Bojibelle
Employees Worked With
Taylor and Chris
January 20, 2022
I’ve been going to Arapahoe Subaru for many years now with spotty customer service experiences in the service department to say the least. My visit yesterday was a very positive one. I spoke with a servi with spotty customer service experiences in the service department to say the least. My visit yesterday was a very positive one. I spoke with a service advisor, Ean, the day prior about some work I needed to have done and was able to get in first thing the next morning where I was greeted by Ean, walked through my request and concerns, and then updated on how things were going while I waited. I was advised of an additional issue with my rear brakes upon inspection, but was not upsold on anything. At the end, Ean described in great detail how everything stood and I even got out an hour or so earlier than initially planned. Ean was very knowledgeable, friendly, and helpful! Thanks for helping to renew my faith in Arapahoe Subaru! More
by nicamatt
Employees Worked With
Ean
January 20, 2022
I had a wonderful experience with the service and the staff, I would recommend other Subaru owners to use AutoNation Subaru Arapahoe as their service provider. staff, I would recommend other Subaru owners to use AutoNation Subaru Arapahoe as their service provider. More
by greg
Employees Worked With
Carrissa Williamson
January 19, 2022
Outstanding customer service! Employee’s go out of their way to help you in any way they can. Always happy with the service they have provided me. their way to help you in any way they can. Always happy with the service they have provided me. More
by fwb1282
Employees Worked With
Jessica Swenson
January 19, 2022
I was met by Nick and because it is low mileage, he recommended an additive with the oil change & lube. I was told the time the car would be ready and it was done soon after that. recommended an additive with the oil change & lube. I was told the time the car would be ready and it was done soon after that. More
by elyoakam
Employees Worked With
Nick
