AutoNation Subaru Arapahoe
Centennial, CO
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I heard that AutoNation Subaru Arapahoe had a used car that I had been looking for – a black 2019 Charger R/T. I called to see if it was still available; it was. When I arrived, the sales rep., Syed Javai that I had been looking for – a black 2019 Charger R/T. I called to see if it was still available; it was. When I arrived, the sales rep., Syed Javaid, had the car ready for me to inspect. After the test drive, I decided to move ahead with the purchase. Syed was great to work with, as was the sales manager and the financial officer – they were personable, efficient and aimed to please. Syed even delivered the car to my house that afternoon, arranged to have a spare key fob made and gave me the information I needed to download the manual. I had the chance to talk to a couple of employees in the process. They were also upbeat and friendly. This was my first transaction with this dealership. I am assuming they will work with me in the future with respect to any issues that may emerge, in which case I would be glad to do business with them again. More
30k mile service was thorough and efficient but expensive - but understandable given all the work that was done. Jennifer was very friendly and helpful and communicated well - but understandable given all the work that was done. Jennifer was very friendly and helpful and communicated well More
The staff is disinterested and doesn’t value time. I find it disrespectful. Some of them surely need training on customer service. Overall it’s a clean facility. it disrespectful. Some of them surely need training on customer service. Overall it’s a clean facility. More
I pulled in at 10:32 and they were busy, a little worried it would take them a while to do my oil change, tire rotation and inspection. My service rep greeted me with a smile and cheerful vibe. I was outta t it would take them a while to do my oil change, tire rotation and inspection. My service rep greeted me with a smile and cheerful vibe. I was outta there within the hour! Will definitely recommend. More
Everything went smoothly however I did realize that the hood of the car was not completely latched after I had driven home. Fortunately, it did not fly up and I closed it. hood of the car was not completely latched after I had driven home. Fortunately, it did not fly up and I closed it. More
I recently had my 2017 Outback serviced with this dealership for the 30k maintenance check (which isn't cheap by the way) as well as a new set of tires. Even though there was a discrepancy in coverag dealership for the 30k maintenance check (which isn't cheap by the way) as well as a new set of tires. Even though there was a discrepancy in coverage with my prepaid maintenance plan. My service advisor Chris Turner was very professional, patient and got the job done. He went out of his way to take care of me and made my experience with AutoNation Subaru a memorable one. Thank you very much Chris for a great job. More
The car was ready and waiting when we showed up. The sales portion was quick and easy....all in all, we were there longer than hoped for, but less than expected. The only thing that would have been nic sales portion was quick and easy....all in all, we were there longer than hoped for, but less than expected. The only thing that would have been nice is if all the "finance" add-on information had been provided ahead of time (extended warranty, glass protection, etc) More