AutoNation Subaru Arapahoe

I had an appt scheduled for noon. I showed up 12mins early and was just waiting in my car waiting for someone to check me in. I was told by the service provider none of the coupons I had worked because early and was just waiting in my car waiting for someone to check me in. I was told by the service provider none of the coupons I had worked because those are for Pennzoil. He told me the oil change is $99.95. I needed an oil change so I just agreed. The advisor informed me he can do 10% off. I thank him and he told me time for completion is 1hr and 15mins. At 1:19pm a different advisor came to me in the waiting area since my advisor had to “step out.” The new advisor said “your cabin air filter is really dirty, would you like us to change it?” I told him no, I’ll do it myself. The new advisor said “okay we are just wrapping up your car now and I’ll have you out here shortly.” fast forward to 2:15pm I walk down to the service advisor desk and ask him what’s going on I’ve been waiting an hour since you said my car wad wrapping up. He told me to wait as he fumbled thru papers and keys and got me checked out. The wait time for an oil change was insane. I don’t recommend coming here if you have anything of value to do in your day. The wait time is unbearable and the service advisors are not professional. I was seated not far from their area and could hear them joking around with the shop employees. It was difficult to withstand knowing I had important things to attend to and they were all just joking around. More

Got me in the day after I called. Completed all the work I asked to be done. Had discount coupon on website. I was there 8 hours. I asked to be done. Had discount coupon on website. I was there 8 hours. More

Stephanie Parker gave exceptional service. I appreciated that she listened to my concerns and helped involve management to successfully resolve my issue. Thanks Stephanie for a job well done! that she listened to my concerns and helped involve management to successfully resolve my issue. Thanks Stephanie for a job well done! More

The work was done better than expected and ahead of schedule. I would recommend them for service work. schedule. I would recommend them for service work. More

Philip R. was of great assistance in purchasing my off leased vehicle. Answered all my questions and made the purchase easy! leased vehicle. Answered all my questions and made the purchase easy! More

This is my second vehicle from this dealership and everyone there has been a pleasure to work with. Shout out to Philip Redinger for getting my car ordered and making sure the process was super easy/s everyone there has been a pleasure to work with. Shout out to Philip Redinger for getting my car ordered and making sure the process was super easy/stress free and also Bob in finance for getting me the best deal! These guys are too notch! Thanks again!! More

Todd made the used car purchase easy. The price was fair. Todd kept us informed when the used car was ready for pickup. fair. Todd kept us informed when the used car was ready for pickup. More

Super easy experience with a fun and friendly environment! It was nice to see the coworkers having a good time with each other and presumably enjoying their jobs! Didn't really have to wait but t environment! It was nice to see the coworkers having a good time with each other and presumably enjoying their jobs! Didn't really have to wait but the few moments I did, other sales people were talking to me about my car and making the time go by quickly! Get Ryan if you can! He's great! 10/10 on Sales and 10/10 on the new BRZ! More

Working with Rod was a dream; I couldn't recommend him more highly. He was prompt in all of his communions and follow through, and my car was exactly as ordered! more highly. He was prompt in all of his communions and follow through, and my car was exactly as ordered! More

It was a great experience. They worked on the car and it was done sooner than I had expected. was done sooner than I had expected. More