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AutoNation Subaru Arapahoe

Centennial, CO

4.7
1,107 Reviews
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9955 E Arapahoe Road

Centennial, CO

80112

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Showing 1,107 reviews

November 15, 2021

As a six year customer of AutoNation Subaru, they continue to exceed my expectations. Jessica Swenson, Service Manager was once again outstanding! I rely on Jessica exclusively to keep my, and my da More

by markwilcop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Swenson
Nov 19, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

4th vehicle from here. Every transaction is smooth and stress free. Appointments may be long but only because they’re through. More

by Ohgnome15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson , Mike Shipman
Nov 20, 2021 -

AutoNation Subaru Arapahoe responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 15, 2021

It was a bit of a chore to have a manufacturer correction performed. Three contacts attempted. Two hangups on my call and no return call until my third try. This is the dealer I bought the car from and p More

by ramasell7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waleed, Sydney Thorp
Nov 19, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6119. We hope to hear from you.

November 14, 2021

Todd Schold was knowledgeable and helpful every step of the way. He took the time to walk me through each step. Alejandra Flores Soto excellent and very helpful. I feel as if between Russell Denny,Alejandr More

by ptrudell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Fernandes, Sydney Thorp
Nov 17, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Arapahoe! If you ever need help, just give us a call. Happy motoring!

November 14, 2021

Called to schedule an appointment for a recall notice and customer service was very helpful and courteous. Also helped me in getting a rental car as repair was expected to take a full day. More

by momroper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Denny
Nov 17, 2021 -

AutoNation Subaru Arapahoe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2021

It was really simple, I made a reservation, showed up on time. Dropped off my car and work I wanted. Returned home and waited for a call to to pick it up. They called with one question about what I want rd More

by Penanddave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 16, 2021 -

AutoNation Subaru Arapahoe responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 11, 2021

Sorry to say that but my experience was awful. I had a scheduled appointment for regular oil change and tire rotation. And guess what... right - tires weren't rotated, the air pressure wasn't checked and More

by vbif1968
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't have the names
Nov 14, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at (303) 578-6119 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 11, 2021

Best dealership I have ever worked with. Chris Turner is absolutely amazing. Thanks Chris Turner More

by penh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Nov 14, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we are happy to pass along your comments to Chris here at AutoNation Subaru Arapahoe! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2021

AutoNation Subaru Arapahoe is the best dealership that I have ever dealt with in my lifetime. Every aspect, especially the Service Department is wonderful. The associates at every level understand the impor More

by jfpvzcaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waleed Terazi
Nov 13, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2021

Austin Forde was excellent in every detail. Austin clearly explained everything that was done to the vehicle. More

by whitebob2326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Forde
Nov 13, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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