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AutoNation Subaru Arapahoe
Centennial, CO
1,128 Reviews
For Denver area residents, there is no better place for Subaru cars and SUVs than AutoNation Subaru Arapahoe. Our Centennial, CO showroom features one of the largest inventories of new and used Subaru vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new models, or are getting behind the wheel of Subaru for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,128 reviews
January 03, 2022
Very efficient & friendly service.Thanks again!I have Very efficient & friendly service. Thanks again! I have no other comments at this time thanks Very efficient & friendly service. Thanks again! I have no other comments at this time thanks More
by Tom
Employees Worked With
Nick, Sydney Thorp
December 31, 2021
Really pleased with the ordering and delivery of my 2022 Outback. It came weeks earlier than estimated, so they set my expectations appropriately and the final bill was exactly as we agreed. They also didn Outback. It came weeks earlier than estimated, so they set my expectations appropriately and the final bill was exactly as we agreed. They also didn't ask for a non-refundable deposit like the dealer closer to my home. I bought my previous Outback from this same dealership 5 years earlier, and it was the same great experience. Shout out to Syed, super nice guy who really took care of us! More
by Rik
Employees Worked With
Syed
December 31, 2021
My sales guy Juan Sakamoto was amazing, made sure all my questions were answered and kept in contact through out the process of my new car purchase. I will definitely use him again for furture purchases questions were answered and kept in contact through out the process of my new car purchase. I will definitely use him again for furture purchases More
by ambernunley
Employees Worked With
Juan Sakamoto
December 31, 2021
My salesperson Andrea was friendly, professional and really listened to my needs versus just trying to upsell me. At no time did I ever feel pressured, unlike my experiences at other car dealerships, so really listened to my needs versus just trying to upsell me. At no time did I ever feel pressured, unlike my experiences at other car dealerships, so I will definitely be coming back to this dealership and hopefully working with Andrea again on my next vehicle purchase. More
by Cardii
Employees Worked With
Mike Shipman
December 30, 2021
Toker was awesome! Great customer service and made me want to for sure come back . Nick was also great . Got my car done in a timely manner . I was quoted a worst case scenario which made it scary . But want to for sure come back . Nick was also great . Got my car done in a timely manner . I was quoted a worst case scenario which made it scary . But came out with an honest rate. Paid and was on my way to hockey in no time. 😜 Love my Subaru and would really love to buy the new one . Maybe one day . More
by Annette stockert
Employees Worked With
Topper and Nick
December 30, 2021
Took my Outback in to diagnose a noise. They found several things that need to be fixed. Replaced power steering pump that was leaking and going bad which might have been the cause of one of the nois several things that need to be fixed. Replaced power steering pump that was leaking and going bad which might have been the cause of one of the noises. The other noise which a clicking and rattling noise is still there. You only hear it when car is in gear while stopped or driving which I explained to service adviser. The mechanic should have heard it during test drive and also when first starting car to bring it into shop because it is worse when engine is cold. My search for a good mechanic continues. More
by jleblanc7
Employees Worked With
Jessica Swenson
December 30, 2021
Great people and clean, bit always takes longer than 2 hours for and oil change even if you make an appointment, last time it was close to 3 hours. hours for and oil change even if you make an appointment, last time it was close to 3 hours. More
by dudejuancool@yahoo.com
Employees Worked With
Sydney Thorp
December 29, 2021
Not good. I dropped my car off on Tuesday, December Not good. I dropped my car off on Tuesday, December 21st for a network update on the Starlink program on my Subaru Outback. Some type of module wa Not good. I dropped my car off on Tuesday, December 21st for a network update on the Starlink program on my Subaru Outback. Some type of module was not working so the module needed replacing also. December 21st is the last day I received a text or a phone call about my car. My service advisor, Austin ended up getting sick and all communication seized from that point on. I am sorry that Austin was sick, but someone should pick up the slack in this situation. The module needed to be ordered. Due to shipping it took a while for the module to come in. I can understand shipping taking a while, especially around the holiday. I do not know if the module has arrived at AutoNation Subaru since they do not call me. I called at the end of day on December 22nd and at the end of day on December 23rd. I was told on December 23rd that the part still had not come in and it should be here on Monday, December 27th. So, I called on December 27th. The part has still not come in. I talked to a Mike (I don't know the last name) and asked why I am the one always calling about my car. Shouldn't someone from AutoNation Subaru's Service department call me and give me updates? He was a bit oblivious about this. He said that if the part came in on December 28th, they would get the car fixed on that day. Same with the 29th of December. At 5 am on December 29th, I get this survey asking how AutoNation Subaru did. You tell me, how did you do? Would you be satisfied with this service? Is my car ready to be picked up? Based on this, I will be going to a competitor for future service and recall needs. I can understand a part not coming in. What I can't understand is the lack of communication. I feel like AutoNation Subaru does not value my business. I have choices and I plan on using them. More
by Ryan Fesker
Employees Worked With
Austin Forde
