AutoNation Subaru Arapahoe

this is an excellent dealership. I have been very pleased with all if my service appointments on my 2019 Crosstrek, which I love. The service staff have always been very kind and in I have been very pleased with all if my service appointments on my 2019 Crosstrek, which I love. The service staff have always been very kind and informative!! More

All of the staff were pleasant and helpful. Our salesman was Terry Gardner. He was very patient and knowledgeable. He used his personal experience to help us buy a new car. The manager, M Our salesman was Terry Gardner. He was very patient and knowledgeable. He used his personal experience to help us buy a new car. The manager, Matt was very helpful in helping us to create a payment plan that works for us. More

Courteous. Knowledgeable. My new Subaru has more accessories with a lower payment than before. Wonderful! Knowledgeable. My new Subaru has more accessories with a lower payment than before. Wonderful! More

The service at AutoNation Subaru is reliable and professional. The representatives have been well trained and available to answer questions. It was very easy to utilize the monthly coupon for my oi professional. The representatives have been well trained and available to answer questions. It was very easy to utilize the monthly coupon for my oil change. The service was done well and timely. More

I had a great buying experience during this auto shortage. The dealer didn't mark up the price, and the salesman and rest of the staff there were very friendly and professional. shortage. The dealer didn't mark up the price, and the salesman and rest of the staff there were very friendly and professional. More

Service was fast and thorough. All items covered under warranty. I wanted to especially thank Ean Barberi. He really listens to one’s issues and ensures one is 100% satisfied b All items covered under warranty. I wanted to especially thank Ean Barberi. He really listens to one’s issues and ensures one is 100% satisfied by the service. He is exemplary at customer service! More

My service advisor was excellent with regards to explaining the process, going over the invoice, and overall professional attitude. explaining the process, going over the invoice, and overall professional attitude. More

I worked with Jeff which was great. The downside was when we were sitting and waiting we had got put with someone else, they had went to talk to james explaining the situation we heard The downside was when we were sitting and waiting we had got put with someone else, they had went to talk to james explaining the situation we heard him state that he didn’t care the situation, just to get them to send our info to the banks and was very agresisive to the worker. we came back to request jeff again and the only reason we did business through this dealership was because we needed that car. if another dealership had one just like it we would have gone else where. More

Absolutely terrible. Brought my brand new 2021 Subaru Crosstrek here two weeks ago. Everything went fine (so I thought) once my car was given back to me after a "simple" Brought my brand new 2021 Subaru Crosstrek here two weeks ago. Everything went fine (so I thought) once my car was given back to me after a "simple" tire rotation and oil change. I asked them to top off my windshield wiper fluid because mine was low (a light comes on when it needs to be refilled). When I got my car back, we had warm weather for a while so when I used my windshield wiper fluid it was working just fine. We hit some bad/cold weather with temperatures about -2 degrees F. I was leaving work at 4pm during a snow storm 2 days ago, and my windshield wiper fluid was frozen, I could not drive my car because if you have ever driven in snow, you know you need anti-freeze windshield wiper fluid. I had to then wait for 2 hours for Subaru roadside assistance to tow my car to AutoNation Subaru Arapahoe. The service manager, William, was very kind and helpful. I received my car back the next day, they brought it to my work because of how much of a mess up on their part this was, and how much of an inconvenience this was. William swore up and down to me that this would not happen again, that they tested their fluid and it for sure would not freeze and this wouldn't be a problem again. This morning, I got into my car and it was 3 degrees F outside. I went to use my windshield wiper fluid to get the ice off of my car, and it did not come out. FROZEN. AGAIN. I am now waiting at work for my car to be picked up, yet again, to get this fixed "hopefully". WE LIVE IN COLORADO. WE NEED ANTI-FREEZE WINDSHIELD WIPER FLUID IN OUR CARS. Still no solution after 3 days. So inconvenient. AND, to add onto it, this place is 40 minutes away from my house. Gas is almost $4.50 a gallon where I live. They did not offer to fill up my tank, give me a coupon for my next visit, nothing. Just a "sorry". This has been the worst service experience, and I will never return to this Subaru. More

Great sales team. Quick and true to their word. Matt Smith and Eddie are the best! Quick and true to their word. Matt Smith and Eddie are the best! More