AutoNation Subaru Arapahoe
Centennial, CO
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This place has changed over the years. Always different people when you arrive for service. Up-sell is the new norm. My service advisor tried to up-sell my basic oil and tire rotation to i Always different people when you arrive for service. Up-sell is the new norm. My service advisor tried to up-sell my basic oil and tire rotation to include new wipers, and oil and fuel additives. She also said my tires were at 50% and wanted to provide me with an estimate for new tires and an alignment. I had also asked her upon arrival if my car had any open recalls. She stated she would check and let me know. Well, I had to ask her on the way out again to find out that it did. More
This was a smooth car buying experience. From the day I placed the order on my 2022 WRX to delivery, Todd was always helpful with all my status requests though I know they probably got annoy From the day I placed the order on my 2022 WRX to delivery, Todd was always helpful with all my status requests though I know they probably got annoying. With every story you read about dealers sticking outrageous markups on new cars, I was concerned I wouldn't get at least MSRP. However, my quoted price at day of order was what I paid. Alejandra, the CFS Manager I dealt with was similarly friendly, knowledgeable, and eager to help. The upsell was far less aggressive than most dealers I've been to. No scare tactics to push us into buying aftermarket accessories like one dealer in Texas I dealt with. When I indicated none of their optional packages appealed to me, she quickly created one that suited what *I* wanted. This was appreciated. All in all, if I am in the market for a Subaru again, I would probably go here. More
We can't say enough about AutoNation Subaru Arapahoe. It is a very nice dealership with friendly employees and well-kept facilities. Besides giving us an excellent deal buying back our 2014 Forester with It is a very nice dealership with friendly employees and well-kept facilities. Besides giving us an excellent deal buying back our 2014 Forester with Mike Shipman, they were very helpful making our future decisions when our 2019 Ascent was coming close to the end of our lease. They were very helpful and ordering our new Outback and when we would need to order it. This was probably the easiest, no-stress, new car order I have ever made despite the stressful times of buying a new car, especially with the current climate with little to no inventory on the lot. Jeff Simpson knows the Subaru line well. It is refreshing to have a friendly salesperson who knows their products; it is so discouraging when you go to other dealerships or any store for that fact and you know more than the salesperson, but this is not the case with Jeff, he really knows each model of the Subaru line well. Besides being knowledgeable, Jeff was enjoyable to work with and without pressure, you couldn't ask for a better salesman and he is like working alongside with your best friend. Going through finance can be one of the most stressful parts of buying a new car. Dylan was also super nice and wasn't trying to force us to purchase anything we didn't want. Dylan tailored the options and warranty to what we really wanted and felt was necessary. You don't walk away feeling you been taken advantage of; you feel happy because you got just what you wanted in a very pleasant, no-stress atmosphere. If you are buying a car, you certainly couldn't ask for a better dealership than AutoNation Subaru Arapahoe. More
Everyone was very friendly, thorough and on-time. The waiting area is clean which made it easy to pass the time when waiting for the service to be complete! The waiting area is clean which made it easy to pass the time when waiting for the service to be complete! More
I made by appointment for my 60,000 mile check up for my Forester, Iwas concern since it was more than an oil change and tire rotation. Ean was polite and efficient, gave me an estimate and he came in under Forester, Iwas concern since it was more than an oil change and tire rotation. Ean was polite and efficient, gave me an estimate and he came in under it. Been really happy with my Forester, been reliable, no issues just making sure that I do the routine maintenance on it. More
Eddie and Andrea were an absolute pleasure to work with, and made the whole process of leasing my new 2022 Outback Touring XT a breeze! This is my 2nd lease from Autonation Subaru, and each time they've mad and made the whole process of leasing my new 2022 Outback Touring XT a breeze! This is my 2nd lease from Autonation Subaru, and each time they've made what could otherwise be a stressful experience into a pleasant and enjoyable experience. These folks really respect your time and money. More
Came into the service Sept are was greeted kindly right away. The reps were knowledgeable and so kind. Easy to check in and super easy to check out. Got calls with the progress of my issues and an easy away. The reps were knowledgeable and so kind. Easy to check in and super easy to check out. Got calls with the progress of my issues and an easy checkout. Thanks guys! More
It was super simple to make my appointment online. Called a couple of days before to find out if my recall was going to be done same day or not. If not, I requested that a car be made available to me. Called a couple of days before to find out if my recall was going to be done same day or not. If not, I requested that a car be made available to me. Unfortunately, there were no available cars, but I was assured that they would have it done before the close of business. I was extremely happy when my car was done about two hours earlier than the time I was given! Nick B was fantastic to work with!! More
Amde an appointment for a alignment and it went smooth and under the time I was quoted. I bought my 2020 Out back form Auto Nation and everything has been good when needed and under the time I was quoted. I bought my 2020 Out back form Auto Nation and everything has been good when needed More